Senior Contract Coordinator

POSITION SUMMARY:

This position is responsible for performing a wide variety of duties to assist with the administration of agency programs. This position is primarily responsible for contract management, provider monitoring, evaluation of services for outcomes, improvement of efficiencies, customer service, liaison for provider online billing, and provider accountability.

POSITION RESPONSIBILITIES:

Essential Functions

The duties and responsibilities of this position include, but are not necessarily limited to:

• Negotiate, draft, coordinate, and execute Placement, In-Home, and Independent contracts and school district Memorandums of Understanding (MOUs).
• Monitor and audit contracted services to ensure standards and outcomes are being met. Develop and modify monitoring tools, when needed, for specific programs and services.
• Schedule and plan budget/contract meetings.  Responsible for ensuring seamless communication and coordination surrounding service delivery and provisions, and contract requirements.
• Responsible for presenting at public hearings about agency service needs and existing service providers.
• Conduct regular analysis of services and develop reports.
• Assist with the completion of County-required forms for developing multi-year contracts and contract amendments.
• Provide customer service and instruction regarding the online provider invoicing system.
• Provide back-up to other positions, as needed.
• Complete other duties and responsibilities as assigned.
• Occasionally travel on an as-needed basis for training and to complete assigned duties.

MINIMUM EDUCATION AND EXPERIENCE:

• Bachelor's degree in Business, Accounting, Finance, Law, or closely related field, Master's degree preferred.
• Three years of experience in a progressively responsible position with varied office management and staff work, preferably in a contract management role.
• Any equivalent combination of education and experience that provides for the required knowledge, skills, and abilities.
• FBI, State police, and ChildLine clearances

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• Considerable knowledge of modern office management methods.
• Contract management and negotiating skills.
• Considerable knowledge of child welfare programs, standards, and requirements, or willing to learn.
• Knowledge of the principles and practices of governmental accounting statistics and public personnel administration.
• Ability to plan, organize, and direct the work of others to accomplish contract monitoring assignments.
• Ability to gather, assemble, correlate, and analyze facts and devise solutions to administrative problems.
• Ability to comprehend program goals, objectives, and operations, and to relate these to administrative analysis.
• Ability to develop and evaluate administrative policies and procedures.
• Ability to exercise judgment and discretion in applying and interpreting departmental policies and procedures.
• Ability to establish and maintain effective working relationships.
• Ability to express ideas clearly and concisely, orally and in writing.
• Ability to exhibit cultural competence and possess excellent written and verbal communication skills.
• Knowledge of budgeting and procurement.
• Physical presence in the office is required.
• Ability to handle stress.

PHYSICAL DEMANDS:

Work involves standing, walking, sitting, lifting, carrying, talking, hearing, using hands to handle, feel objects, tools, or controls, and reaching with hands and arms.  Vision abilities required by this job include close vision and the ability to adjust focus.  The employee must occasionally lift and/or move up to 40 pounds a distance of fifteen feet or less.

WORKING ENVIRONMENT:

Normal office environment 

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.