Service Drive Attendant

5 days ago

Beaverton, Oregon, United States Sunset Imports, Inc. Full time

Audi and Porsche Beaverton are seeking a friendly, professional, and detail-oriented individual to join our team as a Service Drive Attendant. As the first point of contact for our valued service customers, you will play a vital role in creating a welcoming and seamless experience from arrival to departure. Your ability to anticipate customer needs, maintain a professional demeanor, and work collaboratively with our service team will contribute to the exceptional standard of care our dealership is known for.

Responsibilities:

  • Warmly welcome every customer upon arrival, offering prompt assistance and ensuring they feel valued from the moment they enter the service drive.
  • Assist with the service check-in process, including confirming appointment details, listening to customer concerns, and relaying key information to the service team.
  • Direct customers to the appropriate service advisor or waiting area, introducing them by name when possible to create a personalized experience.
  • Safely operate and maneuver customer vehicles in and out of the service drive, to and from the parking lot, or into service bays, following dealership safety protocols.
  • Perform initial vehicle walkarounds, noting mileage, fuel levels, and any visible damage, and documenting findings for the service record.
  • Maintain an immaculate service drive and waiting area, ensuring floors are clean, refreshments are stocked, reading materials are organized, and customer seating is neat and comfortable.
  • Coordinate timely vehicle retrieval when service is complete, ensuring customers are reunited with their vehicles quickly and courteously.
  • Assist with light janitorial and organizational tasks, such as sweeping the service drive, cleaning windows, and removing trash to maintain an inviting appearance.
  • Support vehicle flow management by communicating with lot attendants, porters, and technicians to keep operations running smoothly.
  • Offer additional customer assistance when needed, such as helping load personal items into vehicles, providing directions, or answering general dealership questions.
  • Uphold the Audi and Porsche brand image through professional appearance, polished communication skills, and a customer-first mindset.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a dealership setting is preferred
  • Valid driver's license and a clean driving record.
  • Ability to operate both manual and automatic vehicles.
  • Basic knowledge of automotive vehicles and their features.
  • Strong organizational skills and attention to detail.
  • Excellent time management and multitasking abilities.
  • Ability to work outdoors in various weather conditions.
  • Good physical stamina, as the role may involve walking, and standing

We offer the following benefits:

  • Competitive pay plan
  • Medical, Dental, and Vision insurance
  • Life insurance
  • PTO after 90 days of employment
  • Paid Holidays
  • Career advancement opportunities
  • Paid training programs
  • Employee discount programs
  • 401K

If you are looking for the opportunity to be a part of the Sunset Family dealership, then apply today

Sunset Imports is an Equal Opportunity Employer, dedicated to maintaining a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. We participate in E-Verify.

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