Housekeeping Lobby Attendant

10 hours ago

Orlando, Florida, United States SIERRA LODGINGS INC Full time
Job Details Job Location: Buena Vista Suites Orlando - Orlando, FL 32821 Position Type: Full Time Education Level: High School Travel Percentage: None Job Shift: Any Job Category: Hospitality - Hotel

Scope of Position

The Overnight Lobby Attendant is responsible for maintaining the cleanliness, safety, and overall appearance of the hotel's public area during overnight hours. This role ensures a welcoming and well-kept environment for guests arriving late, departing early, or using common areas after hours.

Position Requirements

  • Professional demeanor appropriate for a resort environment.
  • Previous housekeeping / lobby attendant experience preferred.
  • Able to work cohesively as part of a team with minimum supervision.
  • Able to focus attention on guest needs.
  • Adhere to safety, rules, and company policies.
  • Effective at listening to, understanding, clarifying and responding to the concerns and issues raised by guests.
  • Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.

Responsibilities

  • Provide upkeep to the lobby areas to ensure they are clean and presentable.
  • Clean and sanitize all lobby and public spaces, including floors, furniture, restrooms, hallways, and elevators.
  • Vacuum, sweep, mop, dust, and polish surfaces as needed.
  • Replenish supplies in public restrooms and lobby areas.
  • Maintain housekeeping closets and storage areas in an organized manner.
  • Maintain the cleanliness of entrances, and exterior hallways.
  • Inspect the condition of furniture for tears, rips, and stains and report damages.
  • Ability to assist guests with inquiries and requests while in the lobby.
  • Ability to keep the back area of Front Desk neat and clean.
  • Ability to complete special projects, as assigned, including regular deep cleaning.
  • Ensure that the hotel, guests, and associates are maintained in a clean, safe and secure environment.
  • Perform any other reasonable duties as required by management.

Education

  • High school diploma

Skills and Abilities

  • Ability to communicate in the English language (Second language is a plus).
  • Able to work flexible schedules including holidays and weekends.
  • Able to perform multiple tasks.
  • Good interpersonal skills

Physical Requirements

  • Physical agility and ability to move quickly in confined spaces.
  • Also requires standing/walking/reaching and bending throughout shift.
  • Ability to push / pull 100lbs.
  • Ability to lift 50lbs.
  • Think clearly in high stress and intense situations.
  • Ability to multitask and give direction under pressure.
  • Stand or walk for extended periods of time.
  • Work in areas of high heat and humidity.
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