Cemetery Sales Manager

1 week ago

Tuscaloosa, Alabama, United States Broylman Memorial Group Full time

Benefits:
  • Term Life Insurance
  • Whole Life Insurance
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Cancer Insurance
  • Accident Insurance
  • Company paid life insurance
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Job Description:
 We are seeking a motivated, compassionate, and results-driven Sales Manager to oversee cemetery sales operations, lead a small team, and ensure outstanding service to the families we serve. This supervisory role includes managing the sales process, coaching team members, and supervising grounds crew and office staff.

Key Responsibilities:
  • Lead sales of cemetery plots, merchandise, and services (pre-need and at-need)
  • Meet and exceed monthly and annual sales goals and bonus targets
  • Educate families on the value of pre-planning cemetery arrangements to ensure informed decision making
  • Manage the complete sales cycle, from prospecting to closing, while maintaining accurate sales records
  • Ensure pricing integrity ad adherence to all company policies and regulatory guidelines.
  • Supervise and mentor team members
  • Provide compassionate customer support to families
  • Manage budgets, scheduling, and overtime approvals
  • Ensure compliance with policies and regulatory guidelines
  • Build and maintain long-term relationships with families, funeral homes, and community organizations.
  • Address customer concerns or complaints in a professional and compassionate manner.
  • Monitor and manage operational expenses of your location
  • Maintain accurate sales records, contracts, and customer agreements in compliance with company policies; retain client information in confidence and preserve privacy of sensitive client financial account information
  • Regularly assess sales trends and develop strategies to enhance revenue and operational efficiency
Required Skills & Experience:
  • Sales experience in a quota-based environment
  • Strong leadership and mentoring abilities
  • Excellent customer service and emotional intelligence skills
  • Excellent communication, problem-solving, critical thinking, and time management skills
  • Ability to work with grieving families in a compassionate, empathetic, and professional manner
  • Proficiency with: email, texting, CRM tools, cloud storage, contracts, and sales reporting is a must
  • Proficiency with Google Workspace and/or Microsoft Office programs is a must.
  • Valid driver's license and reliable transportation
Preferred (Not Required):
  • Experience in cemetery, funeral, or pre-need sales
  • Experience managing a sales team
  • Experience in operations management (Cemetery of funeral operations a plus)
Benefits Include:
  • Company paid life insurance
  • Medical insurance
  • Vision and Dental insurance
  • Hospital indemnity insurance
  • Critical illness insurance
  • Performance bonuses
  • PTO
  • And More

Join our team and make a meaningful impact while leading with purpose.
 Apply today

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