Quality Assurance Engineer

2 weeks ago

Louisville, Kentucky, United States CompassX Group Full time

This is a hybrid role, onsite at least 3 days/week with core hours being 8:30–5:30 with flexibility.

About Us:
At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects. Our mission is to create a community of people who come up with innovative approaches and deliver the best outcomes for our clients.

You will have the opportunity to leverage your experience, creativity, and skills to impact your clients and influence the trajectory of our firm to achieve growth for the team and your career.

We are honored to be recognized as a "Best Place to Work" in Southern California and listed as one of INC.'s 5000 fastest-growing private companies in the U.S.

As a QA Engineer, you'll play a key role in ensuring the reliability, performance, and security of Android-based POS systems and restaurant technology platforms. You'll collaborate closely with Product, Engineering, and Security teams to plan and execute testing, maintain a hands-on lab environment, and support production operations.

What You'll Do

  • Partner with Product Owners and Developers to define release testing strategies and coverage
  • Maintain a library of manual and automated test scripts and help developers align on required unit tests
  • Participate in project meetings, daily scrums, and product planning sessions
  • Execute manual and automated tests for Android tablet POS systems and related restaurant applications
  • Perform hands-on testing with hardware that mirrors production restaurant environments
  • Track defects from identification through production release and report on test results
  • Manage and maintain the Louisville-based testing lab and fleet of test devices
  • Support security testing by validating PEN and other security findings
  • Maintain and troubleshoot lab equipment including tablets, switches, routers, monitors, and PCs
  • Set up, repair, and replace hardware as needed to support ongoing testing and development
  • Serve as an escalation point for the customer helpdesk
  • Certify restaurant hardware and act as a subject matter expert for system integrations across the environment

Qualifications

  • 3–5+ years of experience in software quality assurance, preferably supporting POS or hardware-integrated applications
  • Hands-on experience executing manual and automated test scripts
  • Familiarity with Android-based systems, mobile device testing, or embedded systems testing
  • Ability to troubleshoot hardware including tablets, switches, routers, monitors, and PCs
  • Experience managing or working within a physical test lab environment
  • Strong understanding of defect lifecycle management and test documentation
  • Experience participating in Agile/Scrum ceremonies (daily standups, planning, etc.)
  • Ability to collaborate with Product, Engineering, and Security teams to define testing needs
  • Excellent analytical, problem-solving, and communication skills
  • Ability to work onsite in Louisville at least 3 days a week

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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