Admin Assistant
6 days ago
Overview
We are seeking a motivated and detail-oriented Admin Assistant / Social Media and Communications Manager to join our growing team. This hybrid role supports both the daily operations of our facility and the outward-facing brand presence through social media and digital communication. You'll be a key player in delivering exceptional service, supporting our leadership, and helping us connect meaningfully with our community.
Duties
Administrative Support:
- Respond promptly to phone calls, texts, and emails via our Gingr CRM system
- Route training and boarding inquiries to the appropriate team leads
- Schedule and book consultations for trainers
- Check clients in and out of the kennel with professionalism and care
- Report directly to and support the owner with day-to-day operations
- Plan and coordinate events and promotions with staff
Social Media & Communications:
- Manage and grow our social media presence (Instagram, Facebook, etc.)
- Create, schedule, and post high-quality, engaging content
- Monitor and respond to comments, messages, and reviews
- Maintain a consistent and professional brand voice
- Collaborate with the team on promotions, seasonal campaigns, and educational content
- Track social media performance metrics and adjust strategy accordingly
Qualifications
- Prior experience in administrative roles and/or social media management preferred
- Strong writing, editing, and communication skills
- Experience with CRM software (Gingr is a plus)
- Highly organized and able to manage multiple tasks simultaneously
- Professional, friendly, and customer-service focused
- Familiarity with design and scheduling tools (e.g., Canva, Meta Business Suite)
- Self-starter who can work independently and take initiative
Job Type: Full-time
Pay: $ $22.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Ability to Commute:
- Minneapolis, MN Required)
Ability to Relocate:
- Minneapolis, MN 55413: Relocate before starting work (Required)
Work Location: In person
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