Medical Front Desk Receptionist

2 days ago

Chesterfield, Missouri, United States Regional Dermatology Full time

Job Overview

We are seeking a dynamic and detail-oriented Medical Front Desk Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your energetic approach and excellent communication skills will help streamline clinic operations, support patient care, and uphold the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to contribute to a busy medical practice, utilizing your expertise in medical administrative support and office management.

Responsibilities

  • Greet patients and visitors warmly, providing exceptional patient service and clear directions throughout their visit
  • Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
  • Verify insurance coverage and perform insurance verification procedures for Medicare, Medicaid, private insurers, and other payers
  • Collect and process payments, including medical collections when applicable
  • Handle multi-line phone systems with professional phone etiquette, scheduling appointments, answering inquiries, and transferring calls as needed
  • Maintain accurate medical records by filing documents correctly and reviewing documentation for completeness and accuracy
  • Assist with medical billing processes, including CPT coding, ICD-10/ICD-9 coding, and documentation review to ensure compliance with HIPAA regulations
  • Support clinical staff with administrative tasks such as intake procedures, medical scheduling, and updating care plans
  • Use computer skills to update patient information in various EHR (Electronic Health Record) system EMA/Modmed
  • Ensure compliance with health information management standards and confidentiality protocols under HIPAA guidelines

Experience

  • Prior clinic or medical office experience is preferred; dermatology clinic experience is a plus
  • Demonstrated proficiency with EMR system Modmed/EMA is highly desirable
  • Experience in medical coding (ICD-10/ICD-9), billing, insurance verification, and documentation review is essential
  • Strong knowledge of medical terminology, CPT coding, ICD coding, Medicare policies, and health information management practices
  • Excellent clerical skills including filing, data entry (10 key typing), and familiarity with Microsoft Office applications
  • Proven ability to provide outstanding customer service in a fast-paced environment while maintaining professionalism at all times

Join us to be part of a dedicated healthcare team where your skills make a real difference We value energetic professionals committed to delivering exceptional patient experiences while supporting efficient clinic operations. All positions are paid roles that offer meaningful opportunities for growth within the healthcare industry.

Pay: $ $20.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid orientation
  • Paid time off
  • Vision insurance

Work Location: In person

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