Manufacturing IT Systems Support Engineer(KS35424)

W2 Contract Onsite Position in Liberty NC

Our client, an international IT service & solution provider is seeking a skilled and motivated
Manufacturing IT Systems Support Engineer who has experience and skills in integrations with MES/PLC/SCADA/ERP and knowledge of Siemens MOM and Opcenter
. You will work closely with business stakeholders and technical teams to create scalable, user-friendly applications that meet operational and strategic needs. This role involves implementing and optimizing Siemens Manufacturing Operations Management (MOM) solutions to enhance production efficiency, quality control, and logistics integration.

Key Responsibilities (Simplified)

1.
Service Operations & Support

• Act as the main IT contact for plant operations using MOM/Opcenter.
• Manage day-to-day IT support, incidents, requests, and changes.
• Lead major issue resolutions and ensure preventive actions are followed.

2.
Application & System Management

• Plan and apply updates or patches to MOM/Opcenter systems and integrations.
• Work with vendors and internal teams to gather requirements and deliver secure solutions.
• Communicate technical changes clearly to non-technical teams.

3.
Reporting & Communication

• Create weekly/monthly reports on system performance, issues, and user feedback.
• Share key updates with plant managers and leadership, highlighting risks and progress.

4.
Process Improvement (Kaizen)

• Lead continuous improvement projects to boost reliability and efficiency.
• Measure improvement impact (e.g., reduced downtime, improved quality, cost savings).
• Standardize procedures while ensuring compliance.

5.
Team Leadership

• Lead the support team by setting goals, mentoring, and encouraging professional growth.
• Build a positive, ethical, and collaborative team culture.

6.
Stakeholder Collaboration

• Work closely with operations, engineering, maintenance, and quality teams to provide timely and effective IT support.

• Identify ways to enhance automation, transparency, and production processes.

• Other

• While performing the duties of this job you may be required to intermittently sit, stand, walk, lift 10-25 pounds if needed. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision and hearing.

• Other duties assigned depending on various projects requirements.

Qualifications and Skills:

• 5+ years in IT operations/service management, including on-site manufacturing support and application management for MOM/MES or relevant domain.
• 5+ years experience in integrations with MES/PLC/SCADA/ERP and knowledge of Siemens MOM and Opcenter
• Demonstrated leadership of teams delivering technical support and service improvements in a manufacturing environment.
• Strong analytical and problem-solving skills; proven ability to drive root-cause and preventative actions.
• Excellent communication & reporting skills—ability to communicate clearly to management, users, and peers.
• Proficiency with ticket systems and Microsoft Office; familiarity with web-based business tools.
• Hands-on or solid understanding of application development methodologies and DevOps practices supporting reliable releases.

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.

We prioritize direct applicants; third-party resumes may not be reviewed.