Senior People Partner

What You'll Do
As a trusted advisor to senior leaders, the Senior People Partner plays a critical role in shaping a high-performance culture that aligns with business priorities. In this role, you'll lead performance management practices, support leadership development, and drive people-related strategies that fuel retention, engagement, and results. You'll influence across all levels of the organization—guiding managers through complex people challenges, enabling growth, and ensuring accountability. Your ability to coach decisively, operate with urgency, and act on data will directly impact our mission to create a results-driven and people-first workplace.

• Partner with leaders to shape organizational effectiveness and performance management strategies.
• Coach people managers on high-stakes employee relations issues, underperformance, and leadership development.
• Lead monthly talent reviews and quarterly engagement efforts to drive retention and culture improvement.
• Analyze people data and trends to guide strategic decisions and leadership actions.
• Execute annual Rate of Pay, Talent Assessments and Open Enrollment processes with precision and full completion.
• Collaborate cross-functionally to improve employee experience, legal compliance, and talent outcomes.

What You Bring
You're a seasoned HR business partner who thrives in high-change environments and has a proven track record of influencing outcomes without authority. You combine strategic thinking with hands-on execution and are known for your ability to navigate conflict, coach leaders, and solve people challenges with both compassion and clarity. You bring credibility, judgment, and strong instincts—balanced with a deep understanding of people data and HR best practices.

• Experience serving as a strategic advisor to senior leadership, influencing talent and organizational outcomes
• Demonstrated success leading complex employee relations, investigations, and performance management issues
• Strong analytical mindset with ability to interpret people data to inform business decisions
• Deep knowledge of employment law, HR policy, and talent management practices
• Proven ability to operate with urgency and adaptability in a high-growth, fast-paced environment
• Comfortable leading coaching sessions with multiple levels of management, including executive leaders

WHY PROSERVICE
At ProService Hawaii, we empower businesses and employees across the islands by delivering HR solutions that work. As Hawaii's largest local HR partner, we support thousands of organizations with payroll, benefits, risk management, and more. With over 18 consecutive years as a Best Place to Work, we're committed to fostering a purpose-driven, inclusive, and high-performing culture where people take ownership and do what's right—for clients and for each other.

We Believe Great Work Happens When People Are Trusted, Supported, And Challenged To Grow. We're Building a Workplace Where High Standards And a Strong Sense Of Purpose Go Hand-in-hand—and Where Your Contributions Directly Impact Hawaii's Employers, Their Employees, And The Broader Communities We Serve. Here's What You Can Expect

• A Culture That Means Something: Our Core Values aren't just words on a wall. They guide how we work, make decisions, and support one another.
• Trust and Autonomy: You'll be empowered to manage your responsibilities with clarity and independence, backed by a team that shares your commitment to doing things right.
• Real Opportunities to Grow: Whether you're looking to deepen your expertise or step into leadership, you'll have access to feedback and coaching, development programs, mentorship, and clear paths forward.
• Flexibility with Accountability: For Hawaii-based employees, we offer hybrid work options based out of our Hawaii Kai office.
• Competitive Compensation and Benefits: We value your contributions and back that up with strong pay at $99, $137,046.00 per year, full benefits, and resources to support your well-being.