Group Fitness Manager

Job Title: Group Fitness Manager

Department: Fitness

Reports to: Fitness Director

Job Type: Full-Time

Location: Harry and Rose Samson Family Jewish Community Center;

6255 N. Santa Monica Blvd

Whitefish Bay, WI 53217

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Group Fitness Manager is responsible for leading group fitness operations ensure excellent service delivery, member engagement, and achievement of business goals. The Group Fitness Manager Position is salary based with the ability to receive compensation for teaching Group Fitness Classes and Personal Training. This position is located at the Harry and Rose Samson Family Jewish Community center in Whitefish Bay, WI.

Key Responsibilities:

• Manage a team of group fitness instructors, providing leadership, scheduling, coaching, and performance evaluations.
• Develop, implement, and monitor action plans to achieve fitness department objectives.
• Track and achieve monthly group fitness revenue targets.
• Instructor group exercise classes as needed and deliver personal training sessions to clients.
• Ensure staff deliver exceptional service while maintaining professional and technical standards in all areas of fitness.
• Drive member retention, referrals, and engagement through high-quality programming and relationship building.
• Maintain clear communication with all team members regarding expectations, schedules, and performance.
• Coordinate with management and marketing teams to support promotions and special events.
• Maintain a clean, safe, and organized fitness environment at all times.
• Perform additional duties as assigned by the Fitness Director or General Manager.

Qualifications:

• High School diploma or equivalent required; Bachelor's degree in Exercise Science, Kinesiology, Sports Management, or related field preferred.
• Current Personal Training Certification from a nationally recognized organization (e.g., ACE, NASM, ACSM, NSCA).
  Minimum 3- -5 years of experience in a personal training, group fitness, or fitness management role.
• Demonstrated ability to lead a team and manage day-to-day operations.
• Strong project and time management skills with a focus on results and member experience.
• Excellent interpersonal, communication, and customer service skills.
• Proficient in Microsoft Office and capable of learning scheduling and member management systems.
• Ability to work a flexible schedule, including nights, weekends, and holidays as needed.

Physical Requirements

• Must be able to stand for extended periods and demonstrate physical exercises.
• Ability to lift and carry up to 50 lbs.
• Frequent walking, bending, kneeling, crouching, and reaching.
• Regular use of hands and fingers to operate equipment.
• Exposure to varied indoor and outdoor environments, including temperature fluctuations and equipment-related odors/noise.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position - Sitting or Standing

X

Active Position - Walking, jogging, running

X

Use of hands/fingers - Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance - Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl - Position self, move

X

Talk/hear - communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See - Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift - Move, transport, position, put, install, remove - 50 lbs or less

X

Exposure to - Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

Compensation: na Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.