Hospital Guest Services

Join DMAC Security Join our team in providing outstanding service while contributing to a positive work environment

PLEASE APPLY ON OUR WEBSITE

At DMAC Security, we prioritize our employees' growth and success. We're committed to finding the perfect fit for each team member and fostering an environment where you can thrive. Our growth mindset opens doors for career advancement opportunities for top-performing officers like you.

Job Overview

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment. Familiarity with dental or medical office procedures is a plus.

I want to inform all candidates that this position follows a flexible schedule, which includes weekends, as needed. Our schedule is released in 6-week intervals, so changes may occur every 6 weeks based on operational needs. The shift times may vary and can include the following:

• Shifts may start as early as 8:00 AM and end as late as 8:00 PM, including weekdays, weekends, and holidays.
• The standard shift is 11:30 AM – 8:00 PM, but alternative hours may be discussed depending on operational needs (9:30 am to 6pm)
• Full six-week schedule

Requirements needed:

• Active Drivers License or ID Card
• SSN Card or Birth Certificate or Passport
• Copy of Resume
• HS diploma or GED - Must have graduated High School

What You'll Need:

• Previous experience as a front desk receptionist
• Outgoing Nature: A friendly and approachable personality, essential for interactions with clients and staff.
• Vigilance: A keen eye for detail to spot potential security threats and take appropriate action.
• Adaptability: Ability to remain composed and act swiftly in high-pressure situations.
• Communication Skills : Both verbal and written, demonstrating professionalism at all times. Clear and precise communication for accurate documentation and collaboration with team members.
• Customer Service Mindset: Willingness to assist hospital staff and visitors whenever needed.
• Proficient in using computer systems and software applications related to office management.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Ability to work independently as well as part of a team in a dynamic environment.
• Familiarity with health information management practices is desirable.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Manage incoming calls using phone systems, ensuring effective communication and phone etiquette.
• Visitor Management
• Perform documentation review and ensure all patient information is accurately entered into our computerized systems.
• Support administrative tasks such as filing, data entry, and managing correspondence.
• Utilize software for patient management and record keeping.
• Collaborate with healthcare professionals to ensure seamless patient care.

Why Join Us:

• Growth Opportunities: A chance to grow and advance in your career based on your performance.
• Supportive Environment: We foster a supportive culture where your success is our priority.
• Training and Development: Opportunities for training and skill development.
• Competitive Benefits: Competitive compensation package and other benefits.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)
• Guest services: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Cherry Hill, NJ Required)

Work Location: In person