Merchandiser Specialist

Department: Sales

Reports To: In Store Service Manager

POSITION SUMMARY

Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise. To Provide onsite service at customer locations and assist our customer's local personnel increase sales and profitability of our products.

Territory: Flower Mound, Carrollton, Farmers Branch, North Irving, Richardson, Dallas, Mesquite, Garland, Rowlett, Wylie, and Rockwall.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Stocks shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Down‐stocks, open cases and merchandise on shelves or on floor where required. This involves down‐stocking product (up to 50lb) from the overhead locations using customer provided rolling ladders (non‐electrical).
• Cleans display cases, shelves, and aisles of discarded packaging material.
• Ensures product is in stock and available for customers to purchase.
• Fully implements and maintains cross merchandising as set forth by In‐Store Service Manager (ISSM) management and customer approved/mapped locations. * Obtain additional locations when possible.
• Repairs and/or replace damaged merchandise. Keep repair supplies replenished through ordering from ISSM and DC Ops managers.
• Re‐labels or reinstalls shelf talkers, cartons, signage, nail boards, product literature, etc., as needed to ensure PrimeSource merchandise is always professionally displayed and appealing to the customer.
• Takes inventory or examine merchandise to identify items to be reordered or replenished‐ Provide Inventory Correction Worksheets (ICW) and email communications to appropriate management and store personnel.
• Compares merchandise documents to items actually received to ensure that shipments are correct.
• Prints, attaches, or changes price tags on merchandise, referring to price list.
• Designs and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
• Establishes relationships with key personnel at each customer location (store manager, assistant manager, department manager, receiving manager, Inventory manager)
• Has excellent communication skills, and excellent rapport with each stores' associates, and managers.
• Identifies additional sales and profit opportunities within the store and communicate this information to ISSM.
• Has full product knowledge of the line carried by each store.
• Makes product suggestions to manager and evaluate product mix.
• Conducts product knowledge meetings (PKs) with local store personnel and customers.
• Attends customer events when they pertain to our company and product line. This includes product knowledge sessions, tool demonstrations, contractor/customer selling events, open house/grand openings, etc.
• Answers customers' questions about merchandise and advice customers on merchandise selection.
• Has a valid driver's license and the ability to drive and use personal vehicle throughout assigned territory to service stores. Vehicle, insurance and must be in compliance to receive full car allowance reimbursement program. A company vehicle will be provided.
• Maintains call schedules established by ISSM and travel to multiple assigned locations within the day/week/month, be punctual and able to manage time accordingly.
• Calls in and out at every store (time punch) to automated time tracking system and check voice mail or similar system frequently. Keep hours log to ensure required work hours are being met. Completes service call report on company supplied tablets or phone for each store visit with a signature from Department Head, Assistant Store Manager, or Store Manager. Inform store management that you are in the store and what tasks you have completed for them.

Requirements:

• Checks on open orders, do random inventory checks and check for bar code violations. Update all price labels every 90 days without exceptions. The price changes are not mandatory unless instructed to do so.
• Communicates any urgent or critical situations to ISSM immediately.
• Coordinates merchandise returns with Distribution Centers (DCs) and ISSM.
• Ability to use mobile ordering cart and/or handheld inventory management device, and use all functions relating to our product line.
• Executes set up and display of special promotions and new items (wingstacks, imports, new product roll outs, etc...).
  Store Resets- - involves removing all products from display, moving steel beams (racking), returning product to new display location, installation of new POP, and price labels. Occasional overnight travel and overtime may be required for resets and special projects.
  New store set up responsibilities- - including installation of steel beams (racking), display of entire product line, obtaining cross merchandising, installing POP, meeting store management team, checking on backup orders, and ensuring completion prior to deadlines.
• Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
• Works and communicate with ISSM, account managers, customer merchandise service teams, and management to ensure service and projects are being executed to standards.
• Able to execute other tasks as assigned by ISSM management.
• May be asked to participate in relief of natural disasters caused by hurricanes, tornadoes, floods, fires, etc... During these events overnight travel may be required along with overtime hours.
• May be required to travel outside of territory and spend overnights to help with special projects or cover an open territory.

ORGANIZATIONAL COMPETECIES

People: We are one team and accomplish more together than as individuals.

Integrity: We demonstrate integrity by being authentic and gaining other people's trust with openness and honesty.

Entrepreneurship: We use our understanding of business and key market drivers to challenge the status quo, take risks, and improve business processes.

Commitment: We demonstrate commitment and engagement readiness with a willingness to commit to one's work.

Excellence: We drive for excellence by setting high goals for personal and team accomplishment.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED) required. 2‐4 year college degree preferred for advancement.

Required Skills: Knowledge of Internet software, Inventory software, Order processing systems, Spreadsheet software, and Word Processing software. Mathematical skills such as the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Certifications & License: Must maintain a valid driver's license and up to date insurance.

WORK CONDITIONS

Physical Demands:

• Reaching outward, grasping, and speaking.
• Frequent standing, walking, and manually manipulating.
• On occasion reaching above shoulder, squatting or kneeling, bending, carrying 50 lbs. or less, and push/pull 50 lbs. or less and walking up and down ladders carrying products.

Work Environment: While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions along with dust and moving mechanical parts. The employee is occasionally exposed to high, precarious places and outside weather conditions. The noise level in the work environment is usually moderate.

Schedule: M‐F 8:00‐5:00 occasionally required travel outside local area, overnight stays, overnight work, and weekend work.