Cage Supervisor

2 weeks ago

Dania Beach, Florida, United States Dania Entertainment Cen Full time $40,000 - $80,000 per year
What you will be doing
  • Supervises all casino cashiers, poker room cashiers and pari-mutuel tellers during their assigned shift.
  • Attends to and maintains Ticket Redemption Machines located on the slot floor.
  • Ensures that areas of responsibility are adequately staffed, acceptable cash/coin levels are maintained and that superior customer service is provided at all times.
  • Assists in developing and coordinating resolutions to any deficiencies identified, providing sound and immediate corrective action.
  • Maintains compliance with State regulations, Internal Controls Submissions and ensures that department policies and procedures are followed at all times.
  • Interacts with casino and poker room customers and employees to ensure that the team is always pleasant and professional while being efficient and effective.
  • Assists executive management in formulating gaming objectives, policies and plans.
  • Responsible for the timely implementation of all procedural changes.
  • Assists cashiers and pari-mutuel tellers in the performance of their duties.
  • Ensures that all bank and window openings/closings are performed accurately, expeditiously and smoothly.
  • Provides timely leadership, motivation and guidance to direct reports in order to ensure highly effective performance.
  • Provides training for direct reports in both customer service and technical areas.
  • Prepares currency transactions reports and suspicious activity reports to ensure compliance with Federal Regulation.
  • Prepares and issues disciplinary action fairly, consistently and timely.
  • Prepares performance evaluations of cashiers and pari-mutuel tellers and ensures timely issuance. 
  • All other duties assigned.
The ideal candidate for this position
  • High School diploma preferred.
  • At least two years experience in cashiering (casino or bank) preferred.
  • Complete knowledge of Cashiering and/or Pari-mutuel operations.
  • Good knowledge of State gaming regulations.
  • Must be familiar with operating a PC and currency counting equipment.
  • Must speak, read and write in English. Spanish speaking ability is preferred.
  • Team work skills are a must.
  • Must have a strong attention to detail.
  • Ability to work flexible hours to include nights, weekends and holidays.
  • Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
  • Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits
  • 401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match) 
  • Paid Time Off  (15 to 25 days)
  • Paid Parental Leave (2 weeks)
  • Medical Plans
  • Health Savings Account (HSA)
  • Dental Plans
  • Vision Plan
  • Free Employee Assistance Program 
  • Free Short-Term Disability 
  • Free Basic Term Life Insurance 
  • Long Term Disability
  • Accident/Critical Care Plans
  • Group Term and Whole Life Insurance
  • Pet Insurance Discounts
  • Onsite Employee Meal Discounts 
  • Onsite Entertainment Discounts 
  • Free Access to continuous learning & development opportunities
  • Free Access to exclusive Discounts & Perks
  • Free Parking

Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE

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