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Senior Fintech Operations Analyst

1 day ago

Kansas City, Missouri, United States C2FO Full time

Senior Fintech Operations Analyst (Hybrid)
(Kansas City Metro)

More than a mission, C2FO is a better financial system changing the way every business gains access to the working capital they need to thrive. At C2FO, everyone is an employee-owner which means we're all invested in our work and team members. We're a company of team players and self-starters finding new and innovative ways to get things done. If you're excited to learn, grow and leave your mark on our fast-growing organization, C2FO may be the place for you.

About C2FO
Headquartered in Kansas City, USA, C2FO has more than 450+ employees worldwide, with operations throughout North America, Europe, India, Asia Pacific, and Australia. C2FO is the world's largest on-demand working capital platform. Our mission is to ensure every business has the capital needed to thrive and we have delivered more than $440+ billion in funding to businesses since our founding. How do we do this? By providing fast, flexible and equitable access to low-cost capital through our easy-to-use platform.

We provide technology with a human touch, giving our customers the direct support they need and ensuring our team members have the tools, resources and work environment they need to deliver on our promise to customers. With the C2FO platform, businesses worldwide have more working capital to fuel their growth, create jobs and develop new products.

Benefits
At C2FO, we take care of our customers and our people – the vital human capital that helps our customers thrive. That's why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here.

About The Role
We're looking for a Senior Finance Market Operations professional to work in an experienced team to support and optimize the performance of our financial marketplace. This role sits at the heart of our business operations, combining analytical thinking, process improvement, and cross-functional coordination to ensure our global programs run smoothly. You will serve as the central operational hub for managing and optimizing C2FO's Supply Chain Finance ecosystem, helping to shape the future of our market leading technology.

We're looking for individuals who are commercially curious, detail-oriented, and passionate about operational excellence.

Essential Duties:

  • Monitor marketplace health and performance, identifying and resolving issues to maintain operational integrity.
  • Own daily reconciliation and exception handling across payment flows.
  • Key liaison between stakeholders (including banks and payment processing teams) and Buyers (and their internal teams such as Payments, Accounts Payable, Procurement, and ERP teams).
  • Manage Supplier data issue cases, working with enterprise IT and ERP resources to resolve issues in a timely manner.
  • Collaborate cross-functionally with Product, Engineering, Finance, and Capital Markets to improve tools, workflows, and automation.
  • Use data to uncover trends, troubleshooting problems, and propose solutions that enhance user experience and efficiency.
  • Support new market launches and Partner onboarding efforts.
  • Contribute to internal documentation, process improvement initiatives, and strategic projects.
  • In-Office / Hybrid: This position is in-office with flexibility to work remotely two days per week, working in a collaborative open-office environment with access to private meeting spaces as needed.

Basic Qualifications

  • Bachelor's degree in Finance, Economics, Mathematics, Business, or a related field
  • Proven track record in Trade Finance, incl. operations, payments, financial services, or a tech-driven business.
  • Analytical mindset with advanced proficiency in Excel and comfort working with data.
  • Strong communication and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Curiosity, adaptability, and a desire to improve how things work.

Preferred Qualifications

  • Experience with SQL.
  • Experience with payment platforms, reconciliation tools, or financial operations.
  • Background in SaaS, fintech, or B2B platforms.
  • Exposure to process improvement, automation, or systems integration.

Commitment to Diversity and Inclusion.
As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.

We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.

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