Marketing and Communications Coordinator

Job Title: Marketing and Communications Coordinator

Reports To: Director of Development, The Next Door Recovery

Classification: Full-time, Non-Exempt

Mission:

The mission of The Next Door Recovery is to provide a continuum of evidence-based substance abuse and mental health services for women in an environment of faith and healing to restore hope and a lifetime of recovery.

Position Summary

The Marketing and Communications Manager advances The Next Door Recovery's mission by leading strategic communications and marketing efforts that strengthen awareness, engagement, and fundraising results. Reporting to the Director of Development, this role blends creativity and strategy to craft clear, compelling messaging that builds donor confidence, increases visibility, and supports philanthropic growth.

This position manages The Next Door Recovery's public-facing voice across digital, print, and community channels, ensuring consistency, professionalism, and impact. The ideal candidate is both a storyteller and a strategist—someone who can translate mission, data, and impact into messages that connect hearts, open doors, and deepen support for recovery and transformation.

Primary Responsibilities:

Marketing and Communications

• Develop and implement a comprehensive communications plan aligned with fundraising, program, and mission priorities
• Lead creation of donor communications including monthly newsletters, annual reports, stewardship pieces, and sponsorship materials
• Manage digital strategy across email, social media, and the website to increase visibility, engagement, and online giving
• Write and edit compelling donor and client stories, impact updates, and marketing materials that reflect the mission and outcomes of The Next Door Recovery
• Maintain consistent branding and messaging; serve as editor for all internal and external communications
• Partner with the Development and Business Development teams to plan and execute communications and deliverables for fundraising campaigns and events

Public Relations and Community Engagement

• Manage media relations, including press releases, earned media opportunities, Podcasts and community outreach
• Grow The Next Door Recovery's thought leadership and community presence through award nominations and speaking opportunities
• Coordinate and promote awareness campaigns that strengthen community visibility and referral relationships
• Identify and pursue strategic partnerships that elevate the organization's public profile and support its mission

Collaboration and Internal Communications

• Partner closely with the Director of Development and Executive Director to ensure messaging supports broader organizational goals
• Collaborate with Business Development and Admissions teams to align messaging with referral outreach efforts
• Support internal communications that promote clarity, collaboration, morale, and mission alignment across departments
• Ability to collaborate effectively with members of the Development team and support volunteer engagement, community outreach events, the Young Professionals Board, and the overall success of Development initiatives.

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing, or a related field
• Professional experience in marketing, communications, or development, preferably in a nonprofit or faith-based organization
• Demonstrated success in donor communications, marketing campaigns, and brand management
• Strong writing, editing, graphic design, and storytelling skills with exceptional attention to detail
• Experience collaborating across departments and managing multiple priorities
• Proficiency with Canva, Microsoft Office, and Constant Contact (email platform)
• Highly organized, self-motivated, and deadline-driven
• Passion for mission-driven work and a deep belief in recovery, hope, and transformation
• Flexibility and willingness to stretch into new things and figure them out

What Success Looks Like

• Communications are clear, consistent, and mission-driven across all platforms
• Fundraising and awareness campaigns are executed on time and generate strong engagement
• Donors, partners, and community members feel informed, inspired, and connected
• Messaging reflects The Next Door Recovery's core values, credibility, and impact
• Internal and external stakeholders view this role as a key driver of clarity, storytelling excellence, and organizational growth
• You are known internally as someone who gets it done and gets it right

All Employees will adhere to the following professional standards:

• Honor the agency mission:  The mission of The Next Door Recovery is to live out our faith by providing a continuum of evidence-based substance abuse and mental health services for women in an environment of faith and healing to restore hope and a lifetime of recovery.
• Consistently treat residents and co-workers with the utmost respect.
• Keep ALL information regarding staff, residents, diagnosis, group information, etc. confidential at all times.
• Work as a necessary part of the team effort.
• Model ethical and professional behavior at all times.
• Participate in ongoing meetings and trainings as required by the leadership of The Next Door Recovery.
• Be creative and assist leadership with ideas for improving the overall quality of the services and environment for the residents of The Next Door Recovery.
• Encourage and live the core values of The Next Door Recovery, Inc., at all times: 
  • Love ~ We demonstrate what love looks like, so our women learn to love others in healthy ways and love themselves.
  • Faith ~ We welcome all people, and all will be cared for with Christ-centered principles.
  • Hope ~ We believe hope is within reach for all women.
  • Wholeness ~ God has a plan and purpose for a woman's life and that is abundantly good.  She does not have to be defined by her past decisions.  God loves.  God forgives.  Every woman can be whole and complete.
  • Community ~ We are building a healthy community in which our women are contributing members of society.  We need one another.  We care for one another.  We will teach our women how to build their own healthy community.
  • Respect ~ We believe each woman deserves respect from us and from each other.  We believe each woman can learn to respect herself and others.
  • Encouragement ~ We believe that our words and actions should build one another up.  We inspire one another with love and good deeds.