KTS Communications Asst

2 weeks ago

Kettering, Ohio, United States Kettering Health Full time
Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Campus Overview

Kettering Health Dayton

  • Kettering Health Dayton, formerly Grandview Medical Center, has been providing care to Dayton and surrounding communities for over 90 years.
  • Over 20 specialties, including orthopedics, heart and vascular, surgery, and trauma services.
  • KH Dayton expanded their Emergency Department as well as their heart & vascular services to include an additional catheterization lab and electrophysiology lab.
  • Partners with Gem City Market to provide fresh fruits and vegetables every Tuesday within the hospital. 
  • One of the largest osteopathic teaching hospitals in the United States.
  • 371 bed facility
  • Over the past several years, KH Dayton has received many awards, including:
    • Top 100 Hospital
    • Patient Safety Excellence Award from Healthgrades in 2019.
    • Received an "A" from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
Department Overview

The Communications Assistant is a supportive role within the Communications Center whose responsibilities include answering incoming phone calls, inputting data entry for follow‐up and quality assurance, and clerical tasks involving, but not limited to, maintaining the front-end accounts receivable records for Kettering Transportation Services.

Responsibilities & Requirements

Job Specific Duties:

  • Demonstrates effective verbal and written communication skills.
  • Enter calls for service into the Computer Aided Dispatch (CAD) system.
  • Work in conjunction with the billing office to insure proper patient billing information.
  • Assist with submitting PCS and BA forms.
  • Confirms insurance coverage on appropriate portals for the insurance providers.
  • Ensure daily, weekly, and monthly statistical reporting.
  • General understanding of Zoll, preferred.
  • Maintains strict confidentiality in accordance with HIPAA regulations, as well as sensitive company and employee information.

Job Requirements:

  • High School diploma or GED

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