Business Integration Team Lead North America

Who we are looking for:

State Street Alpha Implementation team is looking for a Business Integration Lead to interact with the Client and our internal Operations Teams from Service Definition to Go Live. We're looking for professionals with experience across front and middle office operating models, business analysis, data management and project management disciplines. The role will be client facing, including interaction with program team and the wider STT teams including senior management.

The role is key to our Business Integration Practice and will span the lifecycle of an implementation which may be from 6 months to multiyear. There will be client engagement and leadership of a virtual team across internal workstream leads, and business units to facilitate the pillars of Business Integration (Third Party Reach out, Business Readiness, DITL to Hypercare) for a successful go live.

Why this role is important to us:

The team you will be joining is a part of State Street AlphaSM. State Street AlphaSM is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.

Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for:

As MD – Business Integration Team Lead, you will lead a team of Business Integration resources who lead the following activities with Alpha programs

• Create and monitor the Business Integration plan, overseeing all pillars, reviewing MI and providing updates to the program, senior management and clients where relevant
• Plan, scope and manage Business Integration led events (DITL, Production Parallel and Hypercare) to conclusion. This includes agreeing entry, success and exit criteria, governance model, runbooks, MI and shaping the team to support
• Work with the Business leads to update changes to the Service Level Agreements and Future State Operating and support Models throughout the implementation period
• Oversight and tracking of progress of 3rd party outreach, training and system access. Acting as escalation and resolution for blockers with the client and third parties
• Prepare our operations teams for Business Integration events with regular meetings with the workstreams and the related senior management
• Leverage influence across business areas and project team members to drive toward a common goal of onboarding the client
• Ensure practice is aligned to programme activities and governance. Leverage the ASIS standards and feedback on changes/improvements
• Review risks and issues within the Business Integration framework, communicate effectively within the program, drive solutions and options
• If applicable, manage staff ensuring the process for objective setting and PPR is followed. Manage the workload balance for the team
• As the leader of this team you will also be required to actively monitor the work of each team member against each specific program plan, act as an escalation point for all BIM related issues. You will hire, train, coach and mentor team members to build a high performing team. You will also work as part of the regional executive delivery function in region to make sure that all Alpha programs are managed effectively, new programs are planned and resources are properly allocated as programs ramp up and ramp down.

What we value

• Keen awareness and appreciation for teamwork and collaboration; this role will require the candidate to be adept/effective at interpersonal interactions in order to introduce and influence change within the organization
• Ability to proactively identify potential issues and drive resolution across teams.
• Leadership and ability to bring together teams across different levels and disciplines within the organization
• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work. Weekend work required
• Displaying our Culture traits and behaviours – Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education & Preferred Qualifications

• 10+ years of relevant Financial Industry Experience required, preferably Investment Management / Asset Management
• Strong understanding of financial markets and investment management processes, including back-office functions
• Exposure to Charles River or any other front office systems is preferred
• Experience in implementation of large client onboardings with complex architecture, multiple teams and functionalities.
• Intermediate to advanced with Microsoft Office tools, familiarity with Jira and confluence is required

Salary Range:

$170,000 - $252,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

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About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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