Front Desk Agent Evening Shift

5 days ago

Woodbridge, Virginia, United States Holiday Inn Express and Suites Full time $35,000 - $45,000 per year

Hotel Front Desk Agent Responsibilities

  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Mitigate customer complaints as needed

Job Types: Full-time, Part-time

Benefits:

  • Employee discount

People with a criminal record are encouraged to apply

Ability to Commute:

  • Woodbridge, VA Required)

Work Location: In person

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