C004603 Senior Technician

5 hours ago

Norfolk, Virginia, United States EMW, Inc. Full time

Deadline Date: Monday 2 February 2026

Requirement: Senior Technician (ICT Systems Operations, Administration and Maintenance)

Location: Norfolk, VA, US

Full Time On-Site: Yes

Time On-Site: 100%

Not to Exceed Rate: 54 EUR

Total Scope of the request (hours): 1400

Required Start Date: 10 March 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

  • Delivers first call resolution in accordance with Standard Operating Procedures (SOP);
  • Performs Level 1 forward support for incidents and request fulfilment in accordance with applicable SOPs;
  • Escalates incidents to Level 2 support as necessary;
  • Installs and maintains CIS assets for CSU Norfolk and supported customers;
  • Installs and maintains Software on LAN workstations;
  • Records all actions pertaining to CIS support in the approved ticket management system;
  • Adheres to Technical Assistance Center SOP;
  • Provides status updates for assigned requests via the approved ticket management system;
  • Follows-up with users on completed requests prior to closing associated tickets;
  • Contributes to accountability of CIS assets;
  • Escalates User Complaint Management and Problem
  • Management to TAC Cell Head;
  • Executes pro-activeness for all requests assigned to User Support Section;
  • Adheres to work schedule, providing support by engaging directly with the customer;
  • Must be able to engage professionally in a multi-national environment working with VIPs.

Specific Working Conditions: Office environment: Local Norfolk Region, VA, United States. Some lifting of equipment (up to 25lbs) and physical work (desk installations) might be required.

Requirements

Skill, Knowledge & Experience:

  • The candidate must have a currently active NATO SECRET security clearance
  • Installation, operation and maintenance of computer systems on local area networks (LAN);
  • System administration and maintenance of computers running Microsoft Windows 10;
  • Installation, operation and maintenance of commercial off the shelf (COTS) equipment (i.e. desktop and laptop computers, printers);
  • Service Desk management, including incident and problem processing, change request processing, availability management and user interaction;
  • Coordination of appropriate and timely responses, including channeling requests for help to appropriate work centers for resolution, monitoring progress and keeping users apprised of progress;
  • A+ Fundamentals (Hardware / Software).
  • Language requirements: A thorough knowledge of English, both written and spoken, is essential.

  • Senior Technician

    1 hour ago

    Norfolk, Virginia, United States Spektrum Full time

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our...

  • Senior Technician

    5 hours ago

    Norfolk, Virginia, United States Strategic Growth Partners Full time $42 - $47

    SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is an ISO certified international Information Technology consulting and Engineering Services company focused on supporting public and private sector customers as they tackle their most daunting Information Technology and business...

  • Senior Technician

    6 hours ago

    Norfolk, Virginia, United States ODUrent Full time

    Benefits:401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Recognized as one of the best...

  • Senior Technician

    5 hours ago

    Norfolk, Virginia, United States Strategic Growth Partners Full time

    SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is an ISO certified international Information Technology consulting and Engineering Services company focused on supporting public and private sector customers as they tackle their most daunting Information Technology and business...

  • Senior Technician

    3 hours ago

    Norfolk, Virginia, United States Spektrum Full time

    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our...

  • C004629 Senior Technician

    3 hours ago

    Norfolk, Virginia, United States EMW Full time

    Deadline Date: Wednesday 11 February 2026Requirement: Senior Technician (AV/VTC Support)Location: Norfolk, VA, USFull Time On-Site: YesTime On-Site: 100% Total Scope of the request (hours): 836Required Start Date: 16 March 2026End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRETDuties & Role:Support the VTC and audio/visual (VTC and...

  • Support Technician

    2 hours ago

    Norfolk, Virginia, United States City of Norfolk, VA Full time

    Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in...

  • Dental Lab Technician 1

    4 hours ago

    Norfolk, Virginia, United States ClearChoice Dental Implant Centers Full time $25 - $30

    Position Summary:ClearChoice dental laboratory technicians work onsite at the dentist office to fill prescriptions from those dentists. They use advanced technical skills to construct sophisticated implant-based dental prosthetics to exacting standards for fit and esthetics and use critical thinking to develop and share complex solutions with the dentist and...

  • Senior Service Coordinator

    5 hours ago

    Norfolk, Virginia, United States SBF Search, LLC Full time

    Position Summary:An industry leader in restoration repair and replacement of commercial roofing is seeking a highly organized and proactive Senior Service Coordinator. This individual will serve as a key liaison between customers, field technicians, sales teams, and management to ensure timely and efficient service delivery. The ideal candidate thrives in a...

  • Shipboard Electronics Technician I

    4 hours ago

    Norfolk, Virginia, United States Akima Full time

    Company Overview:Work Where it MattersTruestone, an Akima company, is not just another federal lifecycle solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At Truestone, the work you do every day makes a difference in the lives of...