Warehouse Supervisor

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 106 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 100,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu understands the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking a Warehouse Supervisor to join our team of leaders in our Syracuse, New York distribution center.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about More can be found out about us at as well as Richelieu YouTube.

Key Responsibilities

As a vital role charged with the management of both people and processes, the Warehouse Supervisor will be responsible for overseeing a wide variety of warehousing activities including shipping/receiving and picking/packing. This person will report directly to the Warehouse Manager.

• Lead a team that covers the areas of shipping/receiving and picking/packing/put-away
• Responsible for training, coaching, planning and assigning daily work, ensuring safety rules and other policies/procedures are adhered to, conducting performance appraisals, addressing performance issues, and resolving problems
• Meet warehouse operational standards by contributing information to strategic plans and reviews, implementing productivity, quality, and customer-service standards, resolving problems and identifying warehouse system improvements
• Maintain warehouse by keeping floor space organized, adhere to warehouse design principles, and recommend improvement opportunities
• Keep equipment operating by enforcing operating instructions, troubleshooting breakdowns, handling preventive maintenance, and calling for repairs
• Stay up to date with job knowledge by participating in educational opportunities
• Promote and uphold Richelieu's set of Core Values
• Perform any other related duties assigned by immediate supervisor
• Position may require lifting/pushing/carrying items up to 50 pounds, working around fumes, airborne particles, or toxic chemicals

What We Are Looking For

• Experience in a similar management position
• Strong leadership and communication skills
• Experience with inventory management, cycle counting, logistics, forklift operation, and warehouse management
• Key Performance Indicator (KPI) oriented, well organized
• Warehouse Management System (WMS) experience

Compensation and Benefits

• Competitive market-based hourly pay rate of $26.92- $32.69.
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Paid vacation and holidays
• Corporate discount program
• Workplace Wellness program