Quality Assurance Manager

3 days ago

Greenville, South Carolina, United States PathGroup Full time $90,000 - $120,000 per year

JOB SUMMARY:

This position is responsible for overall operations quality assurance/quality management program under the direction of the Quality Assurance Operations Director; ensuring that the quality system is implemented and followed; maintaining documents, records and certifications according to state and federal health care standards in compliance with accreditation guidelines.

ESSENTIAL FUNCTIONS:

  • Compiles, reviews, and analyzes data related to client concerns, QA events and corrective actions in order to determine areas for quality improvement.
  • Assists with unification of standard operating procedures (SOP) for each section in the laboratory by meeting with department supervisors and evaluating SOP's.
  • Evaluates quality control data to determine trends and issues and develops corrective action plans to address these issues.
  • Reviews, updates and maintains quality assurance plans.
  • Leads the quality assurance/quality management committee with an emphasis on establishing/maintaining a standardized quality management program.
  • Coordinates documentation for accreditation reviews.
  • Provides education to staff regarding laboratory quality control programs.
  • Assists departmental managers and medical directors in implementing and maintaining competency and continuing education for staff. Assist Human Resources in employee development tracks for clinical career paths within PathGroup.
  • Implements corrective action plans for areas that do not meet accreditation standards.
  • Meets regularly with laboratory managers, supervisors and Medical Directors to implement and monitor the laboratory quality management quality improvement program.
  • Acts as the company representative at the quarterly TN state medical licensing board meetings.
  • Support PathGroup's mission, vision, goals and management decisions.
  • Provide leadership, solve problems, develop procedures, and conduct and attend meetings.
  • Support development, implementation and maintenance of effective departmental QA programs and monitors.
  • Support coordination of the maintenance, development and implementation of departmental policies and procedures.
  • Must be familiar with and abide by the Corporate Compliance Program and all corporate policies, including the Privacy and Security policies.
Qualifications

EDUCATION & LICENSURE:

  • Bachelor of Science degree or equivalent work experience.
  • National certification by the American Society of Clinical Pathology (ASCP) as Clinical Laboratory Specialist or American Medical Technologist (AMT).
  • Must hold a valid Tennessee Laboratory Supervisor's License.
  • Quality Management Training accreditation or certification is preferred.
  • Maintains appropriate continuing education for certification/licensure, and to increase basic knowledge.

REQUIREMENTS:

  • Over three years of relevant quality control/quality improvement experience preferred.
  • Over six years of prior Laboratory experience required.
  • Must have proven track record in establishing and maintaining positive and productive physician, employee and client relationships.
  • Proficient in accreditation standards specific to sections of laboratory (CAP/CLIA/FDA/GLP).
  • Some travel required.

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