RC Systems Analyst/Trainer

2 hours ago


Omaha, Nebraska, United States Nebraska Methodist Health System Full time

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary
Location: Methodist Corporate Office

Address: 825 S 169th St. - Omaha, NE

Work Schedule: Mon - Fri, 8:00am to 4:30pm

The Revenue Cycle Analyst/Trainer is responsible for operationalizing and maintaining successful education programs for Nebraska Methodist Health System, as well as researching and aligning educational resources with strategic focus areas. In addition to planning and leading revenue cycle training initiatives, this individual's responsibilities also include monitoring quality and performance, keeping the Training Manager apprised of results, and using data to identify and develop targeted opportunities for staff development in all areas of the health system's revenue cycle.

Responsibilities
Essential Job Functions
Develop, organize and implement revenue cycle training program for new hires and staff development across revenue cycle functions.

  • Complete all training based on approved departmental guidelines.
  • Provide in person and eLearning based on departmental needs and material covered.
  • Ensure access to applications and provide assistance with login issues.

Develop, produce and maintain various forms of training materials.

  • Coordinate with IT to deploy written, eLearning or web based training materials.
  • Engage internal and external resources to ensure training materials are up to date with latest information.
  • Plan, build and maintain the Cerner TRN environment to offer a real time training environment.
  • Creates training materials for new project implementations.

Provide support to Revenue Cycle systems end users.

  • Respond to requests in a timely manner.
  • Troubleshoot issues and implement solutions to problems.
  • Complete requests for additional access, equipment and resources.
  • Communicates end user process changes, system issues and/or enhancements.

Provides onsite support and expertise in utilization of the Revenue Cycle applications.

  • Serves as the subject matter expert in analysis of current processes.
  • Performs onsite evaluation of processes and procedures utilized in departments and identifies opportunities for additional support, training and enhanced processes.
  • Provides on-site support during new project implementations.
  • Properly document resolutions and ensure documentation is available for other users.

Collaborate with IT in testing, implementation and support of software upgrades and enhancements.

  • Test software upgrades and enhancements.
  • Document testing results in proper format.

Schedule
Mon - Fri, 8:00am to 4:30pm

Job Description
Job Requirements
Education

  • High School Diploma or equivalent required.
  • Bachelor's degree in business, healthcare management, education or related field preferred.

Experience

  • Minimum 3 years' experience in a healthcare or training setting such as Revenue Cycle, Scheduling, Registration or Billing required.
  • Experience instructing adult learners preferred.
  • Experience developing curricula and training resources preferred.
  • Experience with relevant hospital systems (e.g., Cerner Revenue Cycle Applications) strongly preferred.

License/Certifications

  • N/A

Skills/Knowledge/Abilities

  • Skill with verbal and written communication.
  • Skill using computers and associate software.
  • Skill using critical thinking and analysis.
  • Knowledge of the revenue cycle process.
  • Knowledge of Microsoft Office applications.
  • Knowledge of medical terminology.
  • Knowledge of HIPAA, JCAHO, EMTALA, and other compliance requirements.
  • Ability to perform quantitative analysis.
  • Ability to simplify and communicate concepts to a variety of individuals.
  • Ability to account for individual needs/learning styles when educating staff.
  • Ability to engage and motivate staff members at all levels.

Physical Requirements
Weight Demands

  • Light Work - Exerting up to 20 pounds of force.

Physical Activity

  • Occasionally Performed (1%-33%):

  • Balancing

  • Climbing
  • Carrying
  • Crouching
  • Distinguish colors
  • Crawling
  • Kneeling
  • Lifting
  • Pulling/Pushing
  • Reaching
  • Stooping/bending
  • Twisting
  • Walking

  • Frequently Performed (34%-66%):

  • Hearing

  • Repetitive Motions
  • Seeing/Visual
  • Speaking/talking

  • Constantly Performed (67%-100%):

  • Grasping

  • Keyboarding/typing
  • Sitting

Job Hazards

  • Not Related:

  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)

  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools
  • Electrical Shock/Static
  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
  • Explosives (pressurized gas)
  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

  • Rare (1-33%):

  • Chemical agents (Toxic, Corrosive, Flammable, Latex)

  • Mechanical moving parts/vibrations

About Methodist
Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.



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