Telecommunications Technician

4 days ago

Rochester, New York, United States Topaz HR Full time $60,000 - $65,000
Company Overview 
Our client is a global technology company that delivers cloud communications, unified communications, contact center & collaboration solutions for businesses of all sizes. The organization connects with customers and employees via integrated voice, video, messaging, and AI-enabled platforms. Our client's products support digital workplaces and omnichannel customer experiences worldwide.

Position Overview 
Our client is looking for a Telecommunications Technician to maintain and remedy communication systems. Responsibilities include configuring and troubleshooting communication systems, routers, switches, and wireless networks. Qualified candidates will be able to accurately diagnose service issues and provide elevated service to clients. Successful candidates will have strong problem-solving skills and be adaptive to novel issues and environments.

Location: Monroe, NY 
Schedule: OnsiteMonday-Thursday, SaturdayEmployment Type: Full-Time
Salary Range: $60, $65,000.00 USD/Annually
 
Key Responsibilities Install, configure, and maintain voice, data, and video communication systems. Run, terminate, and test fiber-optic and copper cabling. Troubleshoot and repair telecom equipment, wiring, and network connections. Perform system upgrades, component replacements, and preventative maintenance. Conduct site surveys and interpret technical schematics and wiring diagrams. Ensure systems meet safety, quality, and industry standards. Document installations, service calls, and network configurations. Collaborate with vendors, engineers, and service providers. Qualifications Experience with telecommunication systems, cabling, and network hardware/software. Knowledge of VoIP, SIP, PBX systems, routing, and switching. Ability to use cable testers, OTDRs, and diagnostic tools. Understanding industry codes and best practices. Strong troubleshooting and problem-solving skills. Physical ability to work in varied environments. Compensation  
The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today's market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance.  

EEO Statement  
Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.  
 
Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client. 

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