Content Analyst Caselaw

Are you looking for an exciting content and data role?
Do you enjoy collaborating with teams to deliver on goals?
About Our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

About The Role
This position exists to perform basic and advance/complex processes and database content maintenance across the entire U.S. caselaw portfolio and to provide assistance and support to internal and external customers. The Content Analyst caselaw is responsible for ensuring the quality and functionality of all products and effectively communicating and presenting problem resolutions, product information, project analysis and status reports in a professional manner. This role requires a strong understanding of legal principles and excellent research skills.

Responsibilities

• Perform basic and advance trouble shooting and answers content and process questions within the team and others within the organization.
• Conduct thorough research to support content development and enhancements.
• Provide insights and recommendations for content improvement and innovation.
• Prepares, reviews and updates print products for quality and completeness before release to customers.
• Performs troubleshooting and answers content and process questions within the organization and for offshore vendors.
• Establish collaborative working relationships with peers across the Editorial organization and with offshore vendors.
• Represent team or unit production needs in project or task force settings.
• Assist in creation of training materials/job aids/documentation.
• Applies basic Customer and Business understanding to address and resolve customer questions (internal & external).
• Understand the fundamentals of legal analysis tasks.
• Identify potential conversion and content errors and escalate appropriately.
• Advanced understanding of XML editor and XML tags within day-to-day responsibilities in fab-editor.
• Performs auditing and support of vendor work as needed.
• May be required to work on-call and/or to work different shift hours to accommodate varying time zones.

Qualifications

• Paralegal or BA degree preferred; or 1-2 equivalent years of experience.
• Must be able to work independently or in conjunction with others to establish deadlines and conform to all production specifications and requirements.
• Superior level of attention to detail and demonstrated editorial/proofreading ability.
• Demonstrated effective reading comprehension skills.
• CR/FAB Editor knowledge including XML mark-up and tagging.
• Demonstrated proficiency in the performance of core and advanced editorial and production processes across all jurisdictions.
• Basic legal research and analytical skills required.
• Windows and Microsoft Office experience.
• Adobe or PDF Annotator experience.
• General understanding of customer's needs, business and corporate goals, and online and offline products.

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals.

About The Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.