Technology Support Consultant

Technology Support Consultant (II)

Job Opening ID #: 218495Location: Salina / Saline County

Job Posting Closes: Open Until Filled

Kansas Highway

About the Position:

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Unclassified
• Full/Part-time: Full-Time
• Work Schedule: 8:00a – 5:00p
• Eligible to Receive Benefits: Yes
• Veteran's Preference Eligible: Yes

Compensation:

• Hourly Pay: $ 28.31

Position Summary & Responsibilities:

Position Summary: This is a technical position advising and assisting computers users in a distributed computing environment. Involves computer hardware and software support on Microsoft Windows and other operating systems with commercial and custom software packages. This includes planning, deploying and maintaining the agencies PC's and other related peripherals. This position works with the Help Desk support team to resolve help desk phone calls or requests and tracks the resolution to these request with accuracy and documentation in a help desk ticket database. Requires daily interaction with users experiencing problems and difficulties with Microsoft Windows desktops and laptops and those system's various applications in an effort to provide resolution to issues and\or provide training. Provides feedback on improving the processes and ways IT can be leveraged to improve overall efficiency.

For a full position description email request to KHP..GOV , please include the Job ID #.

Qualifications:

Education: High School Diploma or GED equivalent.

Licensing & Certification: Valid Driver's License.

Minimum Requirements: Six (6) months advising and assisting computer users in a distributed computing environment.

Preferred Qualifications: Two years I.T. training resulting in degree, diploma or certification

1 to 2 years working with PC's operating systems of Windows based products

Post-Offer, Pre-employment Requirements: Must submit to and pass a thorough background investigation and security clearance(s), including fingerprints.

Ability to listen, comprehend, respond, speak clearly and concisely verbally and in writing; drive a vehicle, lift computer equipment and other objects up to 30 lbs, bend, kneel, stoop, reach with your body, arms and/or legs, perform repetitive motions with one or more extremity, move in confined areas and sit for long periods of time

Persons applying for positions with KHP will be subject to background investigation, fingerprints, and/or drug screening.

Recruiter Contact Information:

• Name: Paul Williams
• Email: Paul..GOV
• Phone Number:

Required documents for this application to be complete:

On the Careers - My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed:

• State of Kansas Online Application
• Transcripts
• DD214 (if you are claiming Veteran's Preference)

Inside this job's Job Application, upload these documents:

• Resume
• Cover Letter (optional)

Helpful Resources at "How, What, & Where do I Upload Documents"

Job Application Process

• Sign into your existing account or Register for a new one to apply.
• Complete or review your contact information on the My Contact Information page.
• Upload documents listed in the Required Documents section of the job posting to the appropriate location.

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran's Preference

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to , scanned and emailed to , or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator

Office of Personnel Services

Landon State Office Building

900 SW Jackson, Rm 401

Topeka, KS 66612

To assist in completing your application, please see helpful links below:

• Instructions:
• Job Search
• Registration & User Account
• Application
• Frequently Asked Questions

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Employment Benefits:

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays
• Fitness Centers in select locations
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs
• Kansas Highway Patrol has both KPERS and KP&F eligible positions. If you have retired, you will have a waiting period before you can go back to work for a KPERS/ KP&F employer.

Visit the Employee Benefits page for more information…