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System Administrator III

3 weeks ago

Colorado Springs, Colorado, United States Aleut Career Full time

ABOUT ALEUT FEDERAL

At Aleut Federal, we believe the company and its mission are just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise whose purpose is to support our "Shareholders," the Unangax, the indigenous people of the Aleutian Islands of Alaska. People are at the core of everything we do. We support our Shareholders by providing excellent service and quality results to our clients and the various branches of the federal government. We engage in local markets, so community service is embedded in our process.

Our culture nurtures the strength of our workforce through mentorship and coaching, providing opportunities for growth and competitive benefits. We support and encourage diversity, inclusion, and accountability at every level.

The Aleut Federal motto is "We are One" because we truly believe that with one heart, one mind, and one purpose, we can accomplish our mission and be an organization anyone would be proud to be a part of.

POSITION SUMMARY

As a System Administrator III supporting the Enhanced Polar System Operations and Maintenance II (EPS OMII) program, you will be providing system administration functions in a limited, small-scale environment. Primary responsibilities include maintaining user accounts, troubleshooting basic network or system issues, and ensuring compliance with DoD security requirements. The role collaborates with a cross-functional team and will also provide space-enabled, secure communications capabilities to polar users to support national security objectives. This in-person role requires an active Top Secret (TS) Clearance with SCI eligibility.

ESSENTIAL JOB FUNCTIONS

  • Create, manage, and disable user accounts within established guidelines.
  • Assign and maintain appropriate user permissions, group policies, and security settings.
  • Perform basic system health checks, including log monitoring, disk space usage, and application updates.
  • Apply patches, firmware updates, and anti-virus definitions as required by DoD and corporate policies.
  • Investigate and resolve Tier I/II technical issues, escalating more complex problems to the appropriate depot.
  • Maintain accurate issue tracking in ticketing systems, documenting solutions and resolution steps.
  • Adhere to DoD security standards (e.g., DISA STIGs, RMF requirements) for account control, system patching, and network policies.
  • Collaborate with the Security Officer or ISSO to address vulnerability findings and maintain system accreditation requirements.
  • Update technical documentation and standard operating procedures (SOPs).
  • Generate periodic reports on system uptime, resource usage, and compliance metrics, as requested.
  • Provide backup support for related IT functions, such as basic networking tasks, inventory management, or hardware deployment.
  • Assist with special projects, system upgrades, or new rollouts on an as-needed basis.
  • Identify areas to streamline processes or enhance system performance within the limited admin environment.
  • Stay current on DoD regulations, best practices, and emerging technologies relevant to the role.
  • Functional Area Monitor (FAM): Responsible for potential oversight and assistance of assigned functional areas (safety, tools, security, administration, records management)
  • Support daily on-console payload operations.
  • Perform ground system and payload state of health assessments.
  • Operate the Control and Planning Segment (CAPS) to perform communications planning for EPS users and provide command and control of the EPS payload 24/7
  • Support operations on 8, 10, or 12-hour rotational shifts (depending on operational need).
  • Perform all job responsibilities of the Operations Manager as needed, based on availability
  • Fulfill on-call duties (as needed), such as responding to system outages, network issues, and user technical problems outside of regular work hours

EDUCATION/TRAINING

  • Required: IAT Level II Certification upon hire
    • CompTIA Security+ (preferred) or equivalent
  • Minimum: High School Diploma
  • Preferred: Associate or bachelor's degree in information technology, Computer Science, or a related field
  • Experience supporting DoD environments or similar regulated industries.

EXPERIENCE

  • 2–4 years of general IT experience, including 1–2 years of specific system administration experience.
  • Capable of autonomously performing all known tasks and ascertaining and addressing unknown tasks, conditions, and parameters.
  • Manages known processes, supervising, training, leading others, and developing those below.

SKILLS/ABILITIES

  • Direct experience performing and managing Service Desk functions and responsibilities.
  • Basic knowledge of Windows and/or Linux server administration, Active Directory, and common network protocols (TCP/IP, DNS, DHCP).
  • Familiarity with virtualization platforms (e.g., VMware, Hyper-V) is a plus.
  • Understanding of DoD cybersecurity requirements (e.g., DISA STIGs, NIST guidelines).
  • Comfortable managing permissions and group policies in a controlled environment.
  • Able to quickly identify issues, research solutions, and execute corrective actions.
  • Proactive in escalating complex problems to senior staff or vendors.
  • Clear written and oral communication skills for documenting incidents and SOPs and presenting findings to non-technical audiences.
  • Adept at working in a collaborative environment with cross-functional teams.
  • Capable of handling multiple tasks with competing priorities, especially in a small team environment.
  • Meticulous with record-keeping and documentation

PHYSICAL DEMANDS

  • Must be able to stand or sit for prolonged periods.
  • Must be able to use hands to handle or feel and speak with customers.
  • Must be able to bend, stoop, climb, reach, stretch, kneel, squat.
  • Must be able to walk for prolonged periods.
  • Must be able to carry up to 10 pounds at a time and push and/or pull 10-pound loads at a time.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

  • This is an on-site position that requires work to be performed on-site at an Aleut location.
  • Working indoors in an office environment.
  • Potentially exposed to electrical or mechanical hazards, elevated work areas, and confined spaces.
  • Potential exposure to electromagnetic frequency radiation (EMFR).

SPECIAL REQUIREMENTS

  • Must possess a valid and unrestricted driver's license.
  • Must be able to pass pre-employment background screening.
  • Must be able to pass random drug screenings.
  • Must possess and be able to maintain a Top Secret with SCI eligibility clearance.
  • Must be able to be cleared for base or site access.
  • Must be a US Citizen.
  • Must be available for a flexible work schedule to include nights, weekends, and holidays.
  • Must hold a current IAT Level II CompTIA Security + certification (or equivalent) 

 Salary Range:

  • $93,500 -- $110,000 (annually)

Closing Date:

  • We will accept applications until the position is filled.