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Sales Coordinator
5 hours ago
Overview: A Kolter Hospitality Sales Coordinator delivers service excellence by supporting the Sales Department. This position is responsible for providing sleeping room blocks and catering/banquet services to small groups.
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Performance Expectations:
- Selling of meeting and banquet space, this includes one-day meetings and social events.
- Handle/contract social room blocks of 15 rooms or less.
- Have a monthly prospecting, appointment and outside sales call goal.
- Monitor Phones, voicemails, sales mailbox.
- Prepare collateral for site inspections, outside sales calls, and sales trips.
- Assist DOS and Sales Manager with rooming list entry and group block maintenance.
- Enter, coordinate and follow up with sales reservations, including billing, routing and alerts.
- Enter group pickup into hotel sales system
- Execute billing for all meetings in a timely manner
- Creating, distributing and executing BEO's and Group Resume
- Assist DOS with inventory management in Prio and 3rd party extranet's.
- Maintain adequate inventory of office supplies; including sales collateral
- Attend outside networking events
- Assist with group commissions, rebates, and building rate codes.
- Check all meeting room set ups and banquet presentations prior to the client arrival. Flexible schedule required and some events may be in the evening, early morning or on the weekend.
- Greet the client and make sure they are satisfied with meeting/event setups.
- Oversee Food and Beverage preparations for events, ensuring the kitchen is on schedule and nothing is missing from the BEO.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations:
Be effective and innovative in handling and solving problems in the workplace.
Remain positive and helpful while working in a fast-paced environment.
Committed to the success and growth of the company.
Act honorably, even when no one is watching.
Eagerness to grow and/or develop within the company
Passionately provide personalized guest service
QualificationsGeneral Requirements:
Report to work on time and in professional attire.
Knowledge and/or ability to operate a computer.
Experience: None. Hospitality or Sales experience a plus.
Education: None
Professional business attire required, employee must abide by Kolter Hospitality dress code policy.
Physical Requirements:
Ability to stand/walk for up to 8 hours.
Occasional lifting, pushing and pulling
Kolter Hospitality is proud to be an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required
