Claims Advisor​

1 week ago


Davenport, Iowa, United States The Strickland Group Full time
Be the Advocate Clients Rely On — Become a Claims Advisor

Are you empathetic, detail-driven, and skilled at navigating complex situations? As a Claims Advisor, you'll guide clients through the claims process with expertise, care, and confidence—ensuring they feel supported every step of the way.

What You'll Do:

Claims Management – Provide hands-on support throughout the entire claims lifecycle, from initial reporting to resolution.
Client Advocacy – Act as the key liaison between clients, insurers, and internal teams—offering proactive communication and peace of mind.
Problem Resolution – Investigate claims issues, identify solutions, and escalate when needed to ensure swift and fair outcomes.
Documentation & Reporting – Maintain detailed records and prepare accurate reports to support claims analysis and compliance.
Collaborative Partner – Work cross-functionally with underwriting, risk advisors, and service teams to improve the client experience.

What You Bring:

Experience in claims handling, insurance, or customer support roles
Strong problem-solving and critical thinking skills
Empathy and communication finesse under pressure
Organizational and multitasking abilities
Familiarity with claims systems and regulatory requirements

Why It Matters:

You are the calm in a client's storm
You ensure timely and fair outcomes
You uphold trust in every interaction
You bring clarity when clients need it most

Guide. Support. Resolve. Be the Claims Advisor They Can Count On.

If you're passionate about client care and thrive on resolving issues with precision and empathy—this is your moment.

Step into a role where your impact is immediate and meaningful. Let's get started.



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