Automotive Courtesy Tech

3 days ago

Trenton, New Jersey, United States Jiffy Lube Full time


 Courtesy Technicians greet guests on arrival and guide them to the lounge area, then assist J-Team members with Courtesy Duties.  This is an important role in our Jiffy Lube operation and critical to our success.  And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program.  We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

Full-Time Perks

  • Competitive Starting Rate of Pay
  • Medical & Dental Insurance
  • Paid PTO (personal time off) & Holidays
  • Uniforms, Advancement, Company Discounts
  • Flexible Work Schedule, a Great Team Environment, and more….

What's in your Future

Career: Many of our J-Team members have been with us for 5, 10, 15 and more years. We offer a unique set of jobs that include customer service, automotive service & repair, service advisor and key holder/management positions. This provides for a well-balanced foundation to meet our goals and challenges. Our members are the backbone of our success and have made tremendous contributions in terms of both productivity and leadership.

Training: Jiffy Lube offers a fantastic training program "Jiffy Lube University" a CBT (computer-based training) program designed to provide an investment in knowledge and skills to maintain the highest level of service. This is much like technical schools offer, but in addition to online training we also provide on-the-job training (hands-on) which provides for a more balanced skill set and "you'll earn while learn".

Opportunity: Jiffy Lube offers growth and career opportunities for our j-team members that seek promotions and career advancement. Many of members who started as Courtesy Tech's have advanced to Lube Techs, Service Advisors, and Managers. We promote from within and provide the necessary training for j-team members to meet their career goals and objectives.

Qualifications

This is an entry level position and previous experience is preferred but will consider a strong candidate with some automotive background, customer service skills, and Vo-Tech training.

Job Duties Include, but are not limited to…

  • Greeting guests on arrival with a friendly smile and escorted to the lounge
  • Driving the vehicle into the bay and checking dashboard and exterior lights
  • Performing courtesies' vacuuming interior and cleaning exterior windows
  • Checking and adjusting tire pressure to manufacturers recommendations
  • Performing tire rotations and a visual inspection of brake pads, and related parts

Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Lube Tech, Plus Tech-Mechanic, and Service Advisor].

Core Qualities and Traits

  • Setting goals and objectives to meet and exceed all expectations
  • Continually learning and developing skills to meet all challenges
  • Building strong relationships, providing world class customer service
  • and rolling up your sleeves and leading by example to motivate and inspire

Physical Qualifications

Courtesy Technicians must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.

Other physical qualifications…

  • Must be able to lift and move work-related items up to 50 pounds
  • Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed

Requirements
  • Excellent problem-solving and critical thinking skills
  • Energetic, hardworking, and able to multi-task
  • Show initiative, responsibility, and must be reliable
  • Good interpersonal and communication skills
  • A positive attitude, strong work ethic, and a team player
  • Must have a valid driver's license and authorized to work in the U.S.
  • Complete all required training courses through Jiffy Lube University

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