Inside Sales Representative

Job Overview

Are you looking for the next step in your career? Do you thrive in a fast-paced sales environment where customer service and relationship-building drive success? Are you a problem solver who loves engaging with customers and closing deals?

If you are solutions-driven, customer-focused, and have a passion for sales, this role could be the perfect fit for you

Metal Supermarkets is the world's largest supplier of small-quantity metals with locations across the U.S., Canada, and the U.K. We provide over 8,000 metal products to businesses and consumers, earning our reputation for fast, friendly, and knowledgeable service.

As an Inside Sales Representative, you'll be managing inbound calls and emails from customers, creating and following up on quotes, processing eCommerce orders, providing top-tier service, and of course closing sales

WHY JOIN THE METAL SUPERMARKETS TEAM?

This is a unique full-time opportunity for a sales-oriented individual who is eager to learn quickly, develop their skills, and become a key player on our team. We invest in our people by offering hands-on training and career growth opportunities within the metal industry.

· Earning Potential & Growth: Annual reviews ensure your compensation reflects your success.

· Industry Expertise: Gain valuable experience in the metal industry, working with both corporate clients and hobbyists. Learn how to price, quote, and close sales effectively.

· Stable, Supportive Environment: Join a collaborative team that values your contributions. Metal Supermarkets is a trusted name in the industry with long-term career opportunities.

· Straight Day Shifts: Enjoy work-life balance with steady Monday to Friday 7:30 am to 4:30 pm.

Want to learn more about Metal Supermarkets?

WHAT YOU'LL BE DOING:

As an Inside Sales Representative, your primary responsibility will be to drive sales and provide outstanding customer service through multiple channels.

· Consultative Sales: Identify customer needs and recommend the right metal products, value-added services, and cutting solutions. Build rapport to create repeat business and long-term relationships.

· Engaging with Customers: Assist a wide array of customers, from trade professionals to do-it-your-selfers.

· Problem-Solving & Solutions: Act as a trusted advisor, offer tailored solutions that fit customer needs and budgets.

· Handling Multiple Channels: Manage phone inquiries, eCommerce orders, and online quote requests promptly and professionally.

· Quote & Order Management: Provide accurate pricing, prepare quotes, and close sales Follow up on customer quotes in a timely manner.

· Data Entry: Enter customer profile details, correct material dimensions, payment info, and any order specifications into our ERP system in a timely manner, with precision and attention to detail.

· Work as a Team: Collaborate and communicate with Supervisors, Sales Associates, Warehouse Associates, and Drivers to provide customers with a seamless, one-stop experience.

· Sales Target Achievement: Support sales goals by maintaining stock control, monitoring margins, and ensuring customers return for future orders.

WHAT YOU BRING:

We're looking for a motivated, sales-oriented individual who thrives in a fast-paced environment.

· Sales & Customer Focus: You understand the sales cycle and enjoy helping customers find the right products while maximizing revenue.

· Positive & Interactive People Skills: You are friendly, helpful, and excel in building customer relationships.

· Strong Organizational & Time Management Skills: Ability to juggle multiple customers through multiple channels effectively and efficiently.

· "Yes" Attitude & Adaptability: A proactive, solutions-driven mindset that embraces challenges with enthusiasm. Confidence in troubleshooting and a proactive approach to resolving issues.

· Essential Experience & Skills: At least one year of proven customer service, retail sales or inside sales experience, ideally with B2B customers. Strong computer and math skills. Excellent communication and problem-solving abilities.

READY TO TAKE YOUR SALES CAREER TO THE NEXT LEVEL? APPLY TODAY

If you're a driven Inside Sales Representative ready to excel and grow with us, we want to hear from you

Join our team and play a key role in helping customers find the perfect metal solutions while achieving sales success.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Paid time off

Work Location: In person