Sr. Electronic Payments Services Coordinator

1 week ago

Oklahoma City, Oklahoma, United States Communication Federal Credit Union Full time

Our Benefits

  • $1,000 New Hire Welcome Bonus after 90 days
  • Competitive Pay with advancement opportunities
  • Yearly Performance Incentive
  • 11 Paid Holidays
  • Paid Time Off (Starting at 16 days per year with Years of Service Increases
  • 200% 401(k) Match up to 5%
  • Medical Plans with a $5.00 Employee Only Per Pay Period Plan
  • Dental, Vision, Short-Term Disability Insurance
  • Hospital and Accident Indemnity Plans
  • Employer paid Basic Life and AD&D Insurance
  • Employer paid Long-Term Disability Insurance
  • Flexible Spending Accounts- Medical and Dependent Care
  • Tuition/ Educational Assistance
  • Employee Perks and Discounts

Communication Federal Credit Union has proudly served its' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for We are committed to our local communities, providing financial education, and supporting local organizations.

We are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.

POSITION INFORMATION:

The Sr Electronic Payment Services Coordinator is responsible for overseeing administrative tasks related to electronic payment services, including share drafts, ACH, and wire transactions. This role ensures compliance with current regulations, maintains updated procedures, and provides support to branches, members, and internal teams regarding electronic payment inquiries.

Who You Are:

  • Strong written and verbal communication skills, including the ability to draft professional reports and correspondence using proper grammar.
  • Ability to analyze and interpret documents such as regulations, and internal policies.
  • Proficiency in intermediate mathematical concepts, including decimals, percentages, and fractions.
  • Exceptional attention to detail and accuracy in all tasks.
  • Effective interpersonal skills for engaging with members, external parties, and colleagues in a courteous and professional manner.
  • Strong organizational skills with the ability to prioritize multiple tasks and adapt to shifting priorities.
  • Proficiency in Microsoft Word and Excel, along with advanced capabilities in core financial software applications.

What You Will Do:

  • Monitor regulatory changes and update procedures accordingly to ensure compliance.
  • Resolve account discrepancies in a timely and professional manner, handling inquiries, adjustments, and related correspondence.
  • Manage unposted errors and exception items efficiently.
  • Execute tasks associated with additional programs as assigned.
  • Serve as a resource for branch staff, providing guidance on electronic payment service-related inquiries.

Required Education and Experience:

  • Minimum of two years' experience in a financial institution, preferably with electronic payments exposure.
  • High school diploma or equivalent (G.E.D.).
  • Accredited ACH Professional (AAP) certification.
  • A combination of relevant education, training, and experience that supports the required competencies.

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