Product Director

JOB DESCRIPTION

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.

As a Product Director in Auto, Finance & Drive, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

• Lead the product lifecycle, from strategy and planning to execution, ensuring alignment with business growth targets.
• Mentor the product team on best practices to effectively deliver objectives.
• Own product performance and invest in enhancements to meet business goals.
• Monitor market trends and identify opportunities for product differentiation.
• Develop and execute strategic vision for digital solutions, ensuring alignment with PLCF objectives.
• Oversee design and implementation of digital assets, focusing on user experience and compliance.
• Leverage analytics to enhance decision-making and customer engagement.
• Collaborate with stakeholders to drive consistency and adoption of digital solutions.
• Utilize digital assets to deliver personalized experiences and streamline processes.

Required qualifications, capabilities, and skills

• Strong leadership skills with the ability to motivate and inspire team members
• Proven ability to influence and drive change while managing stakeholders across functions.
• Experience in leading digital asset development and analytics projects.
• Excellent problem-solving and strategic thinking skills.
• Strong communication skills for presenting complex concepts in a simplified way.

Preferred qualifications, capabilities, and skills

• Recognized leader within a related field.
• Experience in a complex, matrixed organization.
• 8+ years of experience in product development or technology applications.
• Strong knowledge of product development lifecycle and data analytics.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.