Medical Receptionist

5 days ago

Trenton, New Jersey, United States Academy Dental Full time

Job Overview

We are seeking a bilingual Medical Receptionist fluent in Spanish to join our healthcare team. The ideal candidate will provide exceptional front desk support, manage patient interactions, and ensure smooth clinic operations. This role requires strong communication skills, familiarity with electronic health record (EHR) systems, and a solid understanding of medical administrative procedures. The Medical Receptionist will serve as the first point of contact for patients, assisting with scheduling, insurance verification, and documentation review to facilitate efficient patient care.

Responsibilities

  • Greet patients in person and over the phone with professional phone etiquette and a friendly demeanor
  • Verify insurance coverage and perform insurance verification procedures accurately
  • Maintain accurate patient records and ensure proper documentation review in compliance with HIPAA regulations
  • Assist patients with intake forms, medical history updates, and care plan explanations
  • Manage multi-line phone systems efficiently and handle patient inquiries promptly
  • File and organize medical records while ensuring confidentiality and data security
  • Support administrative tasks such as filing, data entry (including 10 key typing), and office management duties
  • Collaborate with clinical staff for documentation review and coordination of patient care plans

Experience

  • Prior experience in a medical office setting or healthcare environment is preferred
  • Bilingual proficiency in Spanish is required to effectively communicate with diverse patient populations
  • Strong computer skills including Microsoft Office Suite (Word, Excel) and health information management software
  • Excellent customer service skills with the ability to handle sensitive information discreetly
  • Previous clinic or dental office experience is a plus but not mandatory

This position offers an opportunity to work in a dynamic healthcare environment where your organizational skills and patient service expertise will make a meaningful difference.

Pay: $ $20.00 per hour

Work Location: In person

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