Customer Service Representative-Automobile Rental

4 days ago


Dickinson, Texas, United States McRee Ford, Inc. Full time
  • Provide exceptional customer service in every interaction including retail front end and corporate communications

  • Collect required information from the customer on every call per established criteria

  • Answer lost and found inquiries by researching vehicle information and locating the car on the lot

  • Use experience to identify customer needs and handle accordingly

  • Demonstrate sincerity and empathy when appropriate by using the proper voice/tone pitch and word choice

  • Provide timely and accurate information reflecting a customer-oriented image for the company

  • Demonstrate and maintain professional oral and written communication with customers, co-workers and other company staff

  • Communicate information considered unsatisfactory by customers in a tactful manner

  • Offer alternatives and options to overcome objections

  • Adhere to shift assignments in a demand driven operation

  • Accept repetitive work tasks performed in a confined work area

  • Proven ability to become an expert in all related applications, policies, and the vehicle rental process

  • Maintain Dale Holdings' standards for appearance, professionalism, and dependability

  • Understand the damage loss report reporting procedure

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person



  • Dickinson, Texas, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Dickinson, Texas, United States Red Dirt Construction Full time

    Job OverviewWe are seeking a motivated and results-driven Sales Representative to join our dynamic team. In this role, you will be responsible for driving sales growth by identifying new business opportunities and nurturing existing client relationships. The ideal candidate will possess a strong understanding of sales processes and demonstrate exceptional...


  • Dickinson, Texas, United States Enterprise Holdings Full time

    OverviewEnterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.  This position starts at $18 / hour  This position is located at 531 W VILLARD ST STE 3 DICKINSON, ND 58601.We offer:Paid time off Consistent full time 40 hour per week schedule  Employee discount Retirement savings plan including...

  • Body Shop Estimator

    2 days ago


    Dickinson, Texas, United States Gay Buick GMC Full time

    The Gay Family started selling and servicing cars in 1948. Gay Buick, GMC and Gay Family KIA has indeed grown Eighty percent of our business is repeat and referred customers. We know that the dedication and longevity of our employees is the major factor in the 67 years of our success we've had in the automobile business. The Gay Family continues that...

  • Service Technician

    1 week ago


    Dickinson, Texas, United States Allure Consultant Full time

    SummaryThe purpose of the Service Technician is to perform repair, calibration, conversion, field service, training, and demonstration activities at both ITH and customer/field locations. Service Technicians are required to travel as scheduled for work at offsite locations. Service Technicians also perform general tasks related to toolbox fabrication,...


  • Dickinson, Texas, United States BrandSafway Full time

    At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing teamKey Responsibilities:Verify project-specific details, utilizing diverse data sources, and identify potential customers.Take proactive measures to reach potential clients through cold calling...


  • Dickinson, Texas, United States AUTOMOTIVE PARTS HEADQUARTERS Full time

    Join Our Team as a Store Counter Sales Representative – Automotive Paint Experience PreferredAre you passionate about cars and customer service? Do you have experience in the automotive industry or a strong interest in auto parts and repair? If so, Auto Value wants to hear from youWe're looking for a Store Counter Sales Representative who enjoys helping...

  • Carpenter

    4 days ago


    Dickinson, Texas, United States Arrow Service Team Full time

    Arrow Service Team continues to grow in the Dickinson ND area and we're looking for a Carpenter to join our Restoration Reconstruction TeamArrow Service Team is based out of Bismarck ND and is the leader in the disaster restoration industry in North Dakota. We have built our heritage one project at a time, establishing a reputation for performance,...


  • Dickinson, Texas, United States Gay Buick GMC Full time

    Description of the role:Welcome to Gay Buick GMC We are currently seeking a Part-Time Receptionist to join our team in Dickinson, TX. As a receptionist, you will be the first point of contact for our customers, providing excellent customer service and representing our company in a professional manner.Responsibilities:Greet and welcome customers in a...


  • Dickinson, Texas, United States McRee Ford, Inc. Full time

    SUMMARYManages the efficient and profitable operation of the service and parts departments.ESSENTIAL DUTIES include the following. Other duties may be assigned.· Hires, trains, motivates, and monitors the performance of the service and parts department managers.· Prepares and administers an annual operating budget for the service and parts departments.·...