Server/Waitstaff (Full-Time; Day & Evening Shift)

2 days ago

Wilmington, Delaware, United States Life Care Services Full time
Description

Status:  Full-Time

Shift: Day Shift & Evening Shift availability (hours are non-negotiable)

Days: Weekdays and Every Other Weekend

Salary: $16.00/hour-$20.00/hour (depending on waitstaff experience; can be experienced in restaurants, diners, pubs, bars, banquet serving, senior living communities, food service at malls; fast food restaurants; serving for catering companies and events)

POSITION SUMMARY: The Server provides full-scope, hands on serving functions in the Dietary Department. Responsible in providing superior level of quality service and cleanliness at all times.

ESSENTIAL JOB FUNCTIONS:

1. Exemplify at all times Foulk Manor standards of cleanliness, sanitation and organization.

2. Responsible for adhering to food quality, appearance and presentation standards at all times.

3. Exhibit dining room appearance and presentation standards at all times.

4. Exhibit serving standards of speed, accuracy, and efficiency.

5. Set tables and maintain workstations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.

6. Clear dishes from tables during and after meal service, assist with dish washing, and reset tables.

7. Serve customers using proper serving etiquette and promote an inviting dining atmosphere.

8. Knowledge of diets provided and served correctly per Policy and Procedure.

9. Represent community in a warm and inviting manner, which creates a positive marketing environment.

10. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.

HOSPITALITY FOCUS:

The Foulk Living fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

1. We greet residents, employees and guests warmly, by name and with a smile.

2. We treat everyone with courteous respect.

3. We strive to anticipate resident, employee and guest needs and act accordingly.

4. We listen and respond enthusiastically in a timely manner.

5. We hold ourselves and one another accountable.

6. We embrace and value our differences.

7. We make residents, employees and guests feel important.

8. We ask, "Is there anything else I can do for you?"

9. We maintain high levels of professionalism, both in conduct and appearance, at all times.

10. We pay attention to details.

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