Software Development Manager, Alexa

Alexa is the name of the Amazon cloud service that powers Echo, the groundbreaking new Amazon device designed around your voice. Echo is always ready — just ask for information, music, news, weather and more.

At Amazon, we're passionate about pushing the boundaries of artificial intelligence. As a Software Development Manager in our team within the Alexa Customer Technologies organization, you'll have the opportunity to lead the development of critical systems which drive innovation in Large Language Models (LLMs) and Generative AI while leveraging Amazon's vast resources and diverse data sources.

Key job responsibilities
You will join a growing organization working on Alexa Backend Services grounding Large Language Models and have an enormous opportunity to make an impact on the design, architecture, and implementation of cutting edge products used every day, by people you know.

1. Be responsible for the end to end ownership of a technology team, including setting the technical vision for developing our systems to serve Alexa's needs.
2. Build and manage great software engineers that are responsible for developing and maintaining software.
3. Be an advocate of engineering and operational excellence.
4. Establish a consistent, project management framework and excellent development processes to deliver high quality software, in rapid iterations.
5. Show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long term vision.
6. Be responsible for mentoring and developing engineers.
7. Represent the technical organization and evangelize the work to senior leadership.
8. Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences.

Basic Qualifications:
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications:
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

---