Testing Specialist II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us
 

Team Overview: 

Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, GRA and EIT drive innovation, process improvement and automation.  

Enterprise Independent Testing (EIT) Consumer Banking Testing (CBT) is responsible for Consumer testing aligned to Retail, Preferred, Small Business, Global Consumer Operations, and Consumer Global Compliance and Operational Risk. EIT has established itself as the enterprise utility to test all end-to-end processes on behalf of Second Line of Defense, Frontline Units (FLUs) and Control Functions (CFs), enabling more efficient and effective testing. EIT is transforming the way testing is built and executed with digital transformation, implementing automation, and leveraging cutting edge Artificial Intelligence/Natural Language Processing technologies. EIT carries a portfolio of 8,000+ tests and has a global footprint of testing professionals across the United States, Europe, Asia and Latin America as well as Global Business Services (GBS) associates.  

This job is responsible for accurate and timely test execution and/or supporting operational and administrative activities related to the end-to-end test execution process. Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting, and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front-Line Unit (FLU) process owners on the identification of themes and trends at the Front-Line Unit (FLU), control function and Enterprise level.
 

Role Overview:

As a Testing Specialist II, main responsibilities include:

• Accountable for accurate and timely test execution

• Execute testing requiring administrative judgment in the execution of complex testing according to the determined scope

• Independently identify risk defects and root cause for finding placement and details defects

• Examine loan documentation for accuracy and completeness

• Provide training and direction to more junior staff as appropriate

• Elevate errors and recommends enhancements as appropriate 

• Review reversal requests/arbitration appeals as well as analyze results

• Work special projects as necessary

• Subject Matter Expert (SME) on appointed tests collaborating with business partners, etc.

• Perform Quality Assurance Testing

• Contributes to Test Development Intakes as needed, including test script edits and pilot testing

• Create and submit redlined test scripts for Simple Path processing

• Point-of-contact for Support Lead or assist Testing Lead when needed

Required Education & Experience:

• Bachelor's Degree or equivalent experience

• Minimum 5 years' experience in residential loan underwriting including Conforming, Nonconforming, HELOC, Custom, FHA and VA  

Required Skills:

• Delegated senior mortgage underwriter

• Applies critical thinking and connects the dots on how processes relate to one another.

• Drives Operational Excellence 

• Acts with Courage and Conviction

• Strong written, verbal and delivery skills.

• Strong Partnership and Influencing Skills

• Attention to Detail

• Adaptability

• Collaboration

• Problem Solving

• Organized and able to multi-task in a fast-paced environment

• Ability to think independently, solve complex problems, and suggest solutions.

• Ability to test across multiple lines of business

• Sees opportunities, risks, and connections while engaging with others across different functions and connecting the dots across the organization

• Proficient in the Microsoft suite with an emphasis on excel

Desired Skills:

• Interpret Relevant Laws, Rules, and Regulations

• HUD DE and VA LAPP/Automatic Certifications preferred.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)Pay and benefits informationPay range$62, $101,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

---