Court Advocate

5 days ago

Rochester, New York, United States Willow Domestic Violence Center Full time

The Court Advocate is a key member of the WILLOW DOMESTIC VIOLENCE CENTER Team and is responsible for assisting with: providing information, support, crisis counseling, education, advocacy and court accompaniment to survivors filing an Order of Protection in Monroe County Family Court. The Court Advocate will ensure that each survivor receives all of the proper assistance and support that they need throughout the process using best practices and a trauma informed approach. The ideal candidate is client centered and will have strong communication and organizational skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

INTAKE & SUPPORT

  • Assist survivors filing for an Order of Protection in Monroe County Family Court by answering questions and explaining the court process, procedures, expectations and options.
  • Provides survivors of domestic violence with information regarding the Family Court process; conducts initial needs assessments; crisis intervention; referrals to community resources, other Willow programs, and legal services; and provides accompaniment/advocacy. Provides ongoing safety planning and power and control assessments.
  • Takes initiative to find solutions to identified gaps and barriers to services; and to seek out additional projects when client work is slow.
  • Using agency software, complete timely and accurate documentation of all services.

COLLABORATION, EDUCATION, & TEAMWORK

  • Maintains professional, healthy collaborations with community agencies, court personnel, probation personnel and Willow staff.
  • Attends and is an active participant in agency trainings, staff meetings and identified court-related meetings.
  • Embraces and integrates Trauma-Informed Care and Solution-Focused Models of providing services.
  • As needed, provide support, debriefing, and training to interns and volunteers.
  • Serve as a competent, flexible, and supportive member to the Court Advocacy Team and larger Willow team who fosters a positive, healthy, and values aligned work environment.
  • Engages in regular supervision to practice self-reflection, increase self-awareness, build skills, provide & receive feedback, and engage in consistent communication on quality of CAP services & program functioning.

OTHER DUTIES AS ASSIGNED

  • Maintain confidentiality at all times.
  • Complete all functions in an ethically and culturally humble manner.
  • Respond to hotline calls when necessary and available.
  • Document all hotline calls following the agency's procedures.
  • Any other duties as may be assigned.

REQUIRED QUALIFICATIONS

  • Bachelor's Degree in human services preferred; or Associate's Degree with comparable experience, or an equivalent combination of education and experience.
  • Experience in human service field required; domestic violence service experience preferred.
  • Bi-Lingual preferred; able to read, write and speak Spanish and/or ASL proficiently.
  • Ability to prioritize tasks and handle numerous assignments simultaneously
  • Ability to recognize and maintain confidentiality of information
  • Sound judgement and decision-making ability
  • Must be adaptable and flexible
  • High degree of organizational skills and attention to detail
  • Excellent communication skills (verbal and written) are required.

ADDITIONAL INFORMATION

Hours/Status: 37.5 hours/week; Monday-Friday; 8:30am-5:00pm; Non-Exempt

Pay Rate: $21.00/hour

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 37.5 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

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