Reservation Specialist

18 hours ago

Cedar Rapids, Iowa, United States Village Pet Care LLC Full time

Reynolds Dog Resort is seeking a friendly and dedicated Reservation Specialist to join our team The Reservation Specialist provides a premier customer experience for all clientele at all three Reynolds Dog Resort locations. It is vital that candidates have the ability and willingness to learn and the desire to provide exceptional service over the phone and email. You must be comfortable working at a high volume while multitasking efficiently. Our Reservation Specialist must be familiar with all Reynold's Dog Resort policies and requirements. Candidate must have a flexible schedule and the availability to work weekends and/or holidays.

Duties/Responsibilities:

  • Answer phone calls and return voicemails with excellent customer experience.
  • Accurately enter and verify vaccination records.
  • Respond to client emails and online reservation requests.
  • Give detailed information to clientele inquires.
  • Set up reservations at all locations.
  • Check Grooming and Boarding waiting lists and fill available spots.
  • Offer additional/relevant services to add value to a client's visit with us.

Preferred Experience:

  • 1 year receptionist or call center experience.

Requirements

Required Skills/Abilities:

  • Passion for working with dogs.
  • Ability to communicate effectively and work alone.
  • Attention to detail is a must.
  • Excellent Customer Service.
  • Ability to work in fast-paced environment with ability to multitask flawlessly.
  • Be a self-paced, hardworking, and energetic individual.

Competencies:

  • Accountability – Accountable for measurable, high-quality, timely, and cost-effective results.
  • Initiative – Takes prompt action to accomplish tasks and meet goals and objectives.
  • Customer focus: Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer rather than the department or organization.
  • Attention To Detail – Is thorough when performing work and conscientious about attending to detail.
  • Time Management – Managing one's own time.
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
  • Collegiality: Being helpful, respectful, approachable and team oriented, building strong working relationships.
  • Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement.

  • Associate Distribution Specialist

    13 hours ago

    Cedar Rapids, Iowa, United States Berkshire Hathaway Energy Full time

    MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation. MidAmerican Energy Company is proud to be an equal opportunity...

  • Warehouse Forklift Operator

    12 hours ago

    Cedar Rapids, Iowa, United States Ryder Full time

    Position DescriptionRyder is immediately hiring Full Time Warehouse Material Handlers in Cedar Rapids, IowaWarehouse Forklift Operator / Driver Positions Pay WeeklyHourly Pay $20.00 per hour Overtime Pay $30.00 per hour Additional Pay $2.00 per hour Schedule: 2nd Shift; Sunday - Saturday (Scheduled 4 days a week, come in 2 of the 3 days to get the additional...

  • Residential Lawn Specialist/Aerator

    1 week ago

    Cedar Falls, Iowa, United States TruGreen Limited Partnership Full time

    Lawn Specialist5701 Westminster DR, Cedar Falls, Iowa 50613TruGreen accepts applications on an ongoing basis.Job DescriptionAt TruGreen, we believe every lawn holds potential and so does every team member. As a Residential Lawn Care Specialist, you'll be both a skilled technician and a turf whisperer, breathing life into lawns while earning the trust of...

  • Forklift Operator Warehouse

    17 hours ago

    Cedar Rapids, Iowa, United States Ryder System, Inc. Full time

    Position DescriptionRyder is immediately hiring Full Time WarehouseMaterial Handlersin Cedar Rapids, IowaWarehouse Forklift Operator / Driver Positions Pay WeeklyHourly Pay $20.00 per hourOvertime Pay $30.00 per hourAdditional Pay $2.00 per hourSign On Bonus: Pays You $275 at 30 Days and $275 at 90 DaysSchedule: 2nd Shift;Sunday - Saturday (Scheduled 4 days...

  • Remote Travel Concierge

    1 week ago

    Grand Rapids, United States Exciting Travel Now Full time

    A nationwide travel service provider is looking for a Remote Travel Reservations Specialist to guide clients through their travel journeys. The ideal candidate will possess excellent communication skills and a background in customer service, ideally in travel or hospitality. This role offers flexible working conditions, travel perks, and opportunities for...

  • Snow Removal Specialist

    1 week ago

    Cedar Rapids, United States Naturescape Full time

    Naturescape is seeking to hire a Part-Time or Full-Time / Seasonal Snow Removal Specialist in Cedar Rapids, IA to provide our customers with outstanding services for their residential and commercial properties. This position has the opportunity to become a full-time Lawn Care Specialist in the spring. Are you looking for a career in lawn and landscape care...

  • Residential Lawn Specialist/Aerator

    2 weeks ago

    Cedar Rapids, United States TruGreen Full time

    Lawn Specialist 2123 N Towne Pl NE, Cedar Rapids, Iowa 52402TruGreenaccepts applications on an ongoing basis.Job DescriptionAt TruGreen, we believe every lawn holds potential and so does every team member. As a Residential Lawn Care Specialist, you'll be both a skilled technician and a turf whisperer, breathing life into lawns while earning the trust of...

  • Facilities Specialist

    3 weeks ago

    Cedar Rapids, United States Van Meter Full time

    Apply Description Summary: The Facilities Specialist plays a crucial role in supporting our purpose of creating lasting value for those we serve by ensuring our buildings, equipment, and grounds are properly maintained in order to achieve the goals of our company. This role is responsible for performing a variety of maintenance tasks to ensure that...

  • Commodities Project Specialist

    4 weeks ago

    Cedar Rapids, United States Van Meter Full time

    Description Summary The Commodities Project Specialist plays a crucial role in supporting our purpose to create lasting value for those we serve as a key interface and essential resource for our customers. The position is responsible for the coordination and oversight of large projects for the contractor segments from the beginning through the completion of...

  • Retail Customer Service Specialist

    4 weeks ago

    Cedar Rapids, United States Sherwin-Williams Full time

    The individual selected for this role will be expected to work at Store #3110, located at: 140 Collins Road NE, Cedar Rapids, IA 52402 This is a Part-Time job Starting Pay: $16.26/hr or based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to...

  • Retail Customer Service Specialist

    4 weeks ago

    Cedar Rapids, United States Sherwin-Williams Full time

    The individual selected for this role will be expected to work at Store #3110, located at: 140 Collins Road NE, Cedar Rapids, IA 52402This is a Part-Time jobStarting Pay: $16.26/hr or based on relevant experienceThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to...

  • Commodities Project Specialist

    3 weeks ago

    Cedar Rapids, United States Van Meter Full time

    Apply Description Summary: The Commodities Project Specialist plays a crucial role in supporting our purpose to create lasting value for those we serve as a key interface and essential resource for our customers. The position is responsible for the coordination and oversight of large projects for the contractor segments from the beginning through the...

  • Residential Lawn Specialist/Aerator

    3 weeks ago

    Cedar Rapids, United States TruGreen Full time

    Lawn Specialist2123 N Towne Pl NE, Cedar Rapids, Iowa 52402TruGreen accepts applications on an ongoing basis.Job DescriptionAt TruGreen, we believe every lawn holds potential and so does every team member. As a Residential Lawn Care Specialist, you'll be both a skilled technician and a turf whisperer, breathing life into lawns while earning the trust of...

  • Facilities Specialist

    6 days ago

    Cedar Rapids, IA, United States Van Meter Full time

    Apply Description Summary: The Facilities Specialist plays a crucial role in supporting our purpose of creating lasting value for those we serve by ensuring our buildings, equipment, and grounds are properly maintained in order to achieve the goals of our company. This role is responsible for performing a variety of maintenance tasks to ensure that...