Field Service Technician

3 days ago

Washington, Washington, D.C., United States Collabera Full time

Job Summary:

This role supports the installation, programming, and maintenance of communication equipment for an industry-leading organization. The technician will work under close supervision and follow detailed instructions to support post-sale services, perform equipment audits, and assist customers in a break-fix environment. The position focuses on mobile and station work related to communication systems for single-site customers.

Key Responsibilities:


• Program mobile and portable radios and communication infrastructure


• Prepare, organize, and pack radio kits for shipment


• Perform data entry in Excel and Word, including barcode scanning


• Assist with loading and unloading equipment pallets


• Pick and pack radio system parts and kits per specifications


• Support inventory management and stock accuracy


• Receive and dispatch subscriber equipment


• Provide basic PC desktop support and Level 1 system administration


• Check and program radios, routers, switches, and desktop computers


• Follow standard operating procedures and customer service practices

Required Qualifications:


• Associate Degree, Technical Certificate, or equivalent military training


• Two years of technical work experience


• Familiarity with communication concepts, RF fundamentals, and basic networking


• General to intermediate knowledge of computer hardware and troubleshooting


• Ability to operate basic electronic test meters such as DVM, oscilloscope, and wattmeter


• Ability to log into computers, update spreadsheets, and work within internal systems


• Strong attention to detail and ability to follow instructions


• Customer-facing experience

Preferred Qualifications:


• Experience with communication radio equipment


• PC help desk or technical support experience


• Programming and test equipment familiarity


• Networking knowledge

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.

Pay Range:
$30 – $36 per hour (depending on experience)

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