Triage RN

Site: Eagle Internal Medicine @ Tannenbaum

Join Our Team as an RN or LPN at Eagle Internal Medicine @ Tannenbaum

Are you a compassionate and patient-focused RN seeking a rewarding and challenging role? Look no further Eagle Physicians & Associates is on the hunt for a dynamic and self-driven RNs to join our team of dedicated healthcare professionals. We offer a competitive salary and an exceptionally generous benefits package.

Schedule is Monday through Friday 8 AM - 5 PM, NO WEEKENDS

Duties:

The RN will be responsible for triaging patient portal messages utilizing established clinical protocols developed by the providers. This role requires strong clinical judgment to assess patient concerns and determine appropriate next steps, including providing clinical guidance, escalating issues to providers when indicated, and directing patients to the appropriate level of care.

Additional responsibilities include: addressing medication refill requests in accordance with established protocols, answering and triaging incoming patient phone calls, reviewing and communicating laboratory and diagnostic test results as directed by providers, and coordinating follow-up care as needed.

The RN will also support providers with other assigned clinical duties to ensure timely, efficient, and high-quality patient care.

Why Eagle?

Our employees love working at Eagle For three consecutive years, our staff has consistently rated Eagle highly in our annual Employee Engagement Surveys. An impressive 92.80% of Eagle employees envision themselves at Eagle a year from now and would recommend Eagle as a fantastic workplace

Join Us and Thrive

Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.

Additional Benefits:

Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.

Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.

Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

Key Responsibilities:

• Triage incoming patients to determine priority and severity of conditions.
• Obtain patient health histories and vital statistics and record information in appropriate charts paying special attention to current conditions.
• Perform phlebotomy and in-house laboratory procedures and record results.
• Assist physicians and extenders with general office procedures such as laceration repairs.
• Inject prescribed medications and/or administer oral medications to patients as directed and monitor patients for responses to medications.
• Instruct patients regarding various illnesses to include providing informational pamphlets, explaining treatment plans and answering inquiries.
• Ensure that lab reports are in patient charts and that results are reviewed by physicians.
• Obtain signed medical releases from patients when indicated.
• Adhere to established company policies, procedures and safety regulations which include the wearing of personal protective equipment. Report any malfunction in equipment to supervisor.
• Schedule referral appointments with patients and physicians as requested.
• Help coordinate home health nursing, pre-certifications, re-certifications and pre-authorizations as needed.
• Operate medical equipment to include: blood pressure cuff, tympanometer, thermometer, hemaque, spirometer, litmus, audio scope, emergency kit (ambu bag, airways, oxygen), needles, syringe, sigmoidoscope, suction machine, microscope, nebulizers, x-ray developer, EKG, pulmonary function equipment and Holter monitor.
• Maintain neat and clear work areas and restock supplies as needed.
• Wash and sterilize instruments, equipment and exam rooms in accordance with training procedures.
• Make sure restricted or abusable materials to include drugs, needles, syringes, prescription pads and patient medical records are secured and accessible only to authorized medical office personnel.
• Follow clinic policies relative to sample prescriptions; dispensing only upon signed authorization of a provider.
• Dispose of infectious waste in accordance with training procedures.
• Attend required staff meetings and participate in committees as requested.
• Maintain exam rooms for necessary supplies and materials. Ensure cleanliness.
• Participate in professional development activities and maintains professional affiliations.
• Maintain patient confidentiality.
• Show respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.
• Displays a positive attitude, and team-oriented spirit, indicated by a willingness to assist where and whenever needed.
• Write legibly and with correct grammar and sentence structure.
• Follow HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
• Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle's Diversity, Equity, and Inclusion Values.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle's Vision, Mission and Values: Integrity, Compassion, Trust, Professionalism, Respect
• Performs additional duties as required.