National Accounts Support Specialist

5 days ago

Columbus, Ohio, United States Kimball Midwest Full time

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a National Accounts Support Specialist for our Columbus, Ohio location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

This position will report to the Strategic Sales Supervisor.

Responsibilities:

  • Support national account sales efforts by assisting with multi-site customer agreements
  • Conduct account research, including identifying existing sales activity within target accounts and analyzing customer usage data
  • Collaborate with National Account Executives throughout the sales cycle, which typically ranges from 6 months to 2 years, by preparing presentations, proposals, and customer agreements.
  • Coordinate rollout activities post-sale, including account setup, rep assignments, and regional manager collaboration to ensure timely site conversions.
  • Assist in creating and managing price files, addressing customer pain points by working with pricing and billing teams.
  • Generate and deliver usage reports to both customers and internal stakeholders, supporting ongoing account management and performance tracking.
  • Utilize Excel and SQL for data analysis and reporting; training will be provided as needed.
  • Serves as a central point of communication for new sales programs and rollouts including conducting and co-leading planning and rollout calls with National Account Executives and the Field Sales Team
  • Reports on lead responses and sales to the Strategic Sales Supervisor and applicable National Account Executives
  • Researches and gathers potential and active customer location information from various sources, including but not limited to Internet research, account listings, usage reports and comparisons.
  • Tracks and maintains an up-to-date pricing schedule for National programs and works with the Strategic Sales Supervisor to meet scheduled deadlines
  • Assists with preparing and conducting recurring customer reviews and customer surveys

Qualifications:

  • Bachelor's degree in business, marketing, or other related area or equivalent business experience
  • Prior experience with cross functional communication and leading discussions
  • Intermediate computer literacy in Microsoft Office applications (Excel, Word, Outlook, etc.)
  • Working knowledge of, or the ability to learn, company product lines and market driven influences
  • Ability to adapt to a dynamic work environment where daily tasks vary and require wearing multiple hats.
  • Ability to multitask and stay organized

Additional Information:

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

This position will be in the office Monday through Friday.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

We Participate in E-Verify. Participamos en E-Verify.

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