General Support Specialist

1 week ago


Warren, Michigan, United States Quality Collision Parts Full time

Job Summary

As a Support Specialist, you will play a crucial role in providing assistance to customers and internal teams, ensuring smooth operations and excellent service delivery.

Responsibilities

- Conduct outbound calling to assist customers with their inquiries

- Perform data entry tasks accurately and efficiently

- Collaborate with the sales team to enhance customer experience

- Provide support to dispatch and sales teams

- Utilize computerized systems for office tasks and customer support

  • Provides direct support to the Sales Manager

-Receive POS

  • General daily business tasks

Skills

- Proficient in customer service practices

- Strong communication skills in English and additional languages

- Ability to navigate computerized systems effectively

- Experience in data entry and maintaining office records

- Prior experience in outbound calling and sales is advantageous

  • Professional in tone and business interactions

-Must be a multitasker that knows how to prioritize.

-Must be proficient with Word and Excel.

Job Type: Full-time

Pay: From $18.00 per hour

Ability to Commute:

  • Warren, MI Preferred)

Ability to Relocate:

  • Warren, MI 48091: Relocate before starting work (Preferred)

Work Location: In person


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