Current jobs related to Principal Success Architect - Atlanta, Georgia - Meltwater

  • Principal Solutions Architect

    7 hours ago

    Atlanta, Georgia, United States Pindrop Full time

    Who We ArePindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world's largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay...

  • Principal Architect

    7 hours ago

    Atlanta, Georgia, United States Cox Automotive Inc. Full time

    Job DescriptionThe Cox Automotive architecture team seeks aPrincipal Solution Architectto lead technological efforts supporting theLogisticsdomain. This senior role will drive Solutioning, tech modernization and AI initiatives across Logistics marketplace services.Key ResponsibilitiesDesign solutions aligned with business needs in partnership with product...

  • Principal Engineer

    7 hours ago

    Atlanta, Georgia, United States PeopleLogic Full time

    Job Title: Principal Engineer, Supply ChainLocation: Atlanta– 5 days a weekExperience: 10+ yearsResponsibilities:Overall ownership of architecture and technical roadmap for all applications used for Inventory Planning and Replenishment.Desired Qualifications & Experiences:Degree in computer science/engineering or equivalent experience10+ years' experience...

  • Salesforce Data 360 Architect

    7 hours ago

    Atlanta, Georgia, United States Slalom Consulting Full time

    Who You'll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing...

  • Principal Java Developer

    7 hours ago

    Atlanta, Georgia, United States ICE Full time

    OverviewJob PurposeICE Clear Credit, Inc. (ICC), a Subsidiary Of Intercontinental Exchange Inc., Is Looking For a Principal Java Developer In Their Atlanta, GA Office. ICC Is The World's Largest Systemically Important Clearinghouse For Credit Default Swaps (CDS). ICC Is An Entrepreneurial And Aggressive Organization That Implements World-class Risk...

  • Principal Quality Automation Engineer

    7 hours ago

    Atlanta, Georgia, United States CINC Systems Full time

    Quality Automation EngineerLocation:Worldwide (Remote/Hybrid)Reports to:CTOPrincipal Quality Automation EngineerAbout CINC SystemsCINC Systems is the leading provider of accounting and management software for the community association management industry. Our platform powers over 50,000 associations and 6 million homes, connecting property managers, boards,...

  • Architect

    8 hours ago

    Atlanta, Georgia, United States Palo Alto Networks Full time $239,000 - $278,500

    Company Description Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...

  • Snowflake Architect

    2 weeks ago

    Atlanta, Georgia, United States Slalom Consulting Full time

    Who You'll Work WithSlalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and...

  • AWS Cloud Engineer/Architect

    7 hours ago

    Atlanta, Georgia, United States Slalom Consulting Full time

    Who You'll Work WithYou'll join a team that's curious, collaborative, and driven by purpose. At Slalom, we're shaped by our people, and we show up for each other and our clients with bold ideas, authentic connection, and a shared commitment to make a meaningful impact. You'll work in an environment where you're empowered to love your work, most days.We are...

  • Senior Salesforce Architect

    7 hours ago

    Atlanta, Georgia, United States Lorven Technologies Inc. Full time

    Senior Salesforce ArchitectLocation: Atlanta, GA (Remote)Job Type: (CTC/W2)Mandatory Skills:Salesforce Integration with SAPExperience in the Healthcare or Medical Device industry.Job Description:Lead the design of scalable, secure Salesforce architectures that address complex business needs across the APAC region, ensuring alignment with global standards and...

Principal Success Architect

12 hours ago

Atlanta, Georgia, United States Meltwater Full time

Description
What We're Looking For:

We are hiring a Principal Success Architect to lead strategic client value realization for our top enterprise customers across North America and Global. You will act as the senior-most post-sales advisor, working closely with C-level stakeholders to design and deliver solutions that drive retention and growth.

Success Architects play a pivotal role in supporting Meltwaters's most critical and strategic customers. They provide expert guidance on solution design, ensuring scalability, and adherence to best practices. They help optimize efficiency and reliability while proactively identifying risks and recommending industry best practices & improvements to maintain technical health. Additionally, they offer strategic insights into enabling customers to plan, develop, and evolve their implementations effectively. Success Architects empower businesses to maximize their investment, aligning technology with business goals for long-term success.

What You'll Do:

  • Help drive Gross Revenue Retention (GRR) and Net Retention Revenue (NRR) for Enterprise accounts in NAM
  • Lead technical discovery and solution scoping; engage IT stakeholders throughout the customer lifecycle to understand infrastructure, data strategy, security posture, and integration requirements. Clearly articulate platform architecture, scalability, security, and operational benefits in language that resonates with technical buyers.
  • Drive technical evaluations; collaborate with product management on feature gaps, customer requirements, and competitive insights
  • Partner with Client Success and Sales teams to drive executive alignment, product adoption, and renewal success.
  • Partner with our most strategic and high-priority customers, assessing their implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability and feature adoption.
  • Serve as a trusted technical SME within the broader Customer Success organization, providing both proactive and reactive guidance on architecture, technology strategy, thought leadership and product best practices. You will help clients stay at the forefront of innovations, ensuring they are equipped with the latest product developments, best practices and emerging trends.
  • Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.
  • Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.
  • Collaborate with internal and external partners, fostering connections that drive customer success, product improvement and overall business growth.
  • Uncover new and evolving use cases and buying centres.
  • Act as the voice of the customer to influence product development and roadmap
  • Deliver thought leadership in client forums and regional events
  • Deliver proactive and reactive guidance on architecture, technology strategy, and product best practices, ensuring clients stay ahead of emerging trends in AI and media intelligence.
  • Lead with insight and storytelling, helping clients connect analytics and intelligence to business outcomes.
  • Deliver proactive and reactive guidance on architecture, technology strategy, and product best practices, ensuring the team stays ahead of emerging trends in AI and media intelligence.
  • Manage multiple client programs simultaneously, prioritizing effectively and contributing across projects as needed.

What You'll Bring:

  • 10+ years in enterprise account management, consulting, presales or SaaS customer success
  • Familiarity with APIs and integrations. Knowledgeable in data structuring and data architecture. Ability to become a platform expert.
  • Knowledgeable with the IT sales process, driving technical close plans and technical feasibility of solutions
  • Comfortable turning complex data into actionable insight.
  • Deep understanding of consumer and media intelligence, with curiosity and enthusiasm for the evolving AI landscape.
  • Deep understanding of consumer and media intelligence, with curiosity and enthusiasm for the evolving AI landscape.
  • Proven ability to shape insight-driven narratives that inform business decisions.
  • Experience working with C-level stakeholders, ideally with consumer intelligence, marketing, communications and/or PR personas
  • Strong understanding of enterprise SaaS value drivers (esp. analytics, media intelligence, data)
  • Exceptional communication, commercial judgment, and problem-solving skills
  • Exceptional organization, multitasking, and prioritization skills — able to manage multiple client programs seamlessly.
  • Comfortable navigating matrixed global organizations
  • Strong collaboration mindset — ready to contribute across teams and functions where needed.
  • Excellent written and verbal communication skills in English.

Why Join Us?

You'll shape the strategic direction of Meltwater's most valuable customer relationships across a fast-growing region. This is a career-defining opportunity for someone who thrives on ownership, impact, and regional complexity.

What We Offer

  • Flexible paid time off that allows you to have an enhanced work-life balance.
  • Excellent medical, dental, and vision options
  • 401(k) matching, life insurance, commuter benefits, and parental leave plans
  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
  • Energetic work environment with a hybrid work style, providing the balance you need.
  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
  • Base Salary of $180,000- $230,000 USD per year + quarterly bonus subject to the terms of the applicable bonus plan.
  • Total compensation range for this position: $216,000-$276,000 USD per year. Earnings are dependent on individual sales performance.

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around

the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates

an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along

the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We're proud of our diverse team of 2,200+ employees in 50 locations across

25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.