Strategic Account Manager

Strategic Account Manager

Salary: Up to $195,000 + bonus dependent on experience

Location: New York (Hybrid, 3 days per week in office)

With over four decades of experience behind us, we're a trusted partner to the financial industry, transforming middle and back-office operations across the globe. Today we're solely owned and funded by the Investment Corporation of Dubai.

Our wealth of practical knowledge, coupled with a constant focus on innovation, has made us an industry leader. Our solutions and services span the transaction lifecycle and incorporate some of the most revolutionary technologies currently available.

Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post trade operations, allowing them to meet today's, and tomorrow's challenges with confidence.

To support our service delivery team, Smartstream is looking for a consistently successful Account Manager. The Account Manager will have sales and account management responsibility for Smartstream's most strategic clients. You will be responsible for developing and maintaining close alliances with senior client management personnel, offering recommendations through formal sales presentations and written proposals, and working with the cross functional team to negotiate and close product and solution-based engagements. You will be held accountable to grow and maintain a large revenue stream.

Key duties & responsibilities of the role will include:

• Define and execute territory / account sales plans for the given territory and then meet and exceed sales goals (targets) through prospecting, qualifying, managing and closing sales opportunities within the assigned Named Accounts.

• Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.

• Manage and track customer and transactional information in Salesforce.

• Provide your management with accurate forecast of the activity in your territory.

• Coordinate resources throughout the sales cycle, including sales specialists, product support and sales engineering.

• Coordinate initial product demonstrations and general support to prospective customers.

• Nurture and expand the company's relationship with customer accounts of all sizes.

• Provide regular reporting of pipeline and forecast through Salesforce.

• Keep abreast of competition, competitive issues and products.

• Practice effective, excellent communication with management, customers and support staff.

• Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts and customer care.

• Travel to customer locations in support of sales efforts.

• Other duties as assigned.

Key skills & qualifications:

• Ability to effectively position complex ideas and concepts through verbal and written communication.

• Must be able to work well in a team environment with cross functional capabilities

• Strong negotiation skills and relationship building skills

• The ability to work calmly under pressure.

• BSc (Honours) Degree in a business or technology discipline

Desirable skills & experience:

• Account Management experience

• Client-Focused Solutions experience preferably in regional financial services market

• 10+ years experience within a similar role and within a similar industry desirable

• 10+ years of experience working in sales and account management, with a proven track record of success

• Extensive experience working in financial services/Technology sector and preferably in post-trade services within US and Canada.

• Successful sales experience with a proven track record of over achievement selling complex solutions and non-tangible business value in competitive environment

SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.