CWF Housing Specialist

15 hours ago

Orlando, Florida, United States The Coalition for the Homeless of Central Florida Full time


Position: Housing Specialist
Reports To: Manager of Housing
Status: Full Time Hourly
 
OVERVIEW:  Under the Direct supervision of the Manager of Housing Specialists, the Housing Specialist will provide housing focused specialized services to homeless individuals, and families.  The Housing Specialist will be using housing first approach, and best practices in all interactions with guests.  The Housing Specialist follows established low barrier guidelines to create a safe and stable environment for individuals and families entering the program.  The Housing Specialist should adopt and practice the following models; Trauma Informed Care, Motivational Interviewing, Progressive Engagement, Person Centered Case Planning, Harm Reduction, among others HF emerging models.  The Housing Specialist requires a high degree of ethic, compassion, professionalism, commitment, flexibility, accountability, and adaptability in order to effectively uphold Coalition Values and maintain an environment of dignity, respect and cooperation.
 
Key Responsibilities: 
  • Maintain an approximate caseload of 25 to 35 guests. 
  • Facilitate immediate needs connections such as resources on housing, relocation, family reintegration and other creative solutions.  Also connection with mainstream benefits such as support with enrollment and/or employment opportunities to increase income and linkages to community resources while seeking affordable housing options.
  • Evaluate cases in HMIS immediately towards identifying individual options such as Chronic Homelessness, Disabilities, Diversion Services Provided, Double Dipping of providers, HOPWA eligibility, YOUTH RRH, etc. 
  • Attend HSN registry meetings for chronic homelessness and or rapid re-housing as needed.
  • Coordinate meeting with newly assigned or transferred guests immediately.
  • Work collaboratively to develop a Housing Personalized Plan (HPP) with guests towards identifying housing options and or creative solutions to homelessness crisis, based on individual preferences, choices and strengths.
  • Complete monthly exit reports in U Drive based in case summaries thoroughness. 
  • Evaluate and adjust Housing Plan any time action steps are completed and new goals/steps arise.  Requires accountability and ongoing follow up's.
  • Empower guests to become proactively involved in their own housing planning and goals setting while motivating them constantly.
  • Complete case notes on every face to face/ telephone/email contact with guest or collateral contact within 24 hours. 
  • Complete all individual service transactions in HMIS.
  • Regularly schedule appointments with guests to ensure that they are on target with their Housing Plan.
  • Maintain and submit data required for all monthly reports, including VOCA, referrals, etc.
  • Distribute referrals as needed and check with referral agencies for follow up information when needed.  Referral's may include resources for immediate housing placement, day care, tangible goods, health care, employment programs, and behavioral health among others.
  • Work in collaboration with programs and all other agency staff to facilitate a team environment and effective guest oriented quality services.
  • Maintain client files accordingly to grants requirements. (Case Notes, Case Plan, Incomes, Budget, Housing, etc.
  • Request "Staffing Sessions" to Supervisor of Housing Initiatives.  Bring Staffing case notes or details to the meeting towards a better advocacy and general presentation of the case.
  • Read communication book every day and address matters concerning to your guests in a timely proactive manner. 
  • Participate and Follow up Dorms Inspections findings in a regular basis.
  • Consistent role model effective team player behaviors.
  • Demonstrate effective communication skills in building relationships with all coworkers and guests.
  • Availability to "Fill in" or support other guests as needed.
  • Maintain strict confidentiality of all agency information.  Including guests, colleagues, agency process, etc.
  • Immediately address and investigate all Incident Reports involving your guests and document thoroughly on service point.
  • Conduct cases discharges before 3 PM.  
  • Assist with the general operations as assigned by the Director of Case Management.
  • Adhere to Coalition policies, procedures, and best practices.
QUALIFICATIONS:
  • Candidates must possess a Bachelor's Degree or equivalent number of college credits in a social services field.
  • Degrees from other disciplines will be accepted given the candidate provides evidence of prior experience that would allow them to competently perform the primary duties listed below.  Candidate should have at least 3 years of documented case management/housing experience.
  • Individuals that have been working in the field, but do not possess a degree will be considered if they have two or more years of experience in the field of homeless services.
  • Homeless services, case management, mental health, permanent supportive housing and rapid rehousing experience preferred.
  • Must be proficient in written and verbal communication.
  • The ability to effectively serve a very diverse population with substantial knowledge in the areas of conflict resolution, critical thinking and problem solving.
  • Bi-lingual candidates and veterans are encouraged to apply.
 REQUIRED SKILLS:
  • Ability to manage a work schedule and keep appointments as scheduled.
  • Ability to solve problems, make decisions, resolve conflicts and LISTEN.
  • Ability to work under pressure and tight time lines
  • Computer skills including Microsoft Excel, Outlook, and Word with the ability to learn new programs.
  • Strong interpersonal skills with the ability to be compassionate and firm and always maintain confidentiality.
  • Ability to manage multiple tasks.
  • Ability to employ organizational skills effectively.
  • Ability to complete and analyze documentation such as case notes.
  • Ability to communicate effectively.
  • Ability to compute basic mathematical functions.
  • Ability to develop a staff: guest rapport.
Disclaimer: This job description does not imply that these are the only duties to be performed by the employee in this position. The employee will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments. This description excludes the marginal functions of the position that are incidental to essential job duties. All duties, responsibilities, and requirements are vital to the job. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

  • Housing Manager

    1 week ago

    Orlando, Florida, United States Informa Group Plc. Full time

    Company Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.We also provide...

  • Outreach Specialist

    1 week ago

    Orlando, Florida, United States Health Care Center For The Homeless Full time

    Job description Homeless Outreach Specialist – Orlando and Osceola CountyPosition Summary:The HOPE Team Outreach Specialist has 3 positions available (Orange and Osceola County) The Outreach Specialist is responsible for providing street-based services to persons experiencing homelessness, ensuring their basic needs are met, emergency services are accessed...

  • Orlando Florida- Community Leasing Specialist LIHTC

    2 weeks ago

    Orlando, Florida, United States COLUMBIA RESIDENTIAL Full time $35,000 - $55,000 per year

    Columbia Residential is looking for a Community Leasing Specialist at Pendana at West Lakes; Address; 2023 Orange Center Blvd; Orlando, FL PH: – FAX: to become a part contributor to fulfilling the mission and vision of the company.Position Summary:The Community Leasing Specialist interacts directly with prospective and current residents by marketing,...

  • Travelling Sales Coordinator Specialist

    3 days ago

    Orlando, Florida, United States RHP Staffing Full time

    Description  Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties ) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not...

  • Arterial Operations Specialist

    2 weeks ago

    Orlando, Florida, United States Iteris, Inc. Full time

    Iteris is seeking anArterial Operations Specialistto help identify operational concerns that are affecting traffic flow and initiate the implementation of strategies to eliminate or mitigate those concerns. Traffic Operations Specialists are signal timing specialists who are experienced in the field of arterial traffic operations and are extremely familiar...

  • Case Manager/Employment Specialist

    2 weeks ago

    Orlando, Florida, United States Vocational Rehabilitation Specialists Inc Full time

    Job Summary:The Employment Specialist working under the Homeless Veterans Reintegration Program (HVRP) grant at Vocational Rehabilitation Specialists, Inc. (VRSI) is responsible for assisting homeless veterans in securing and maintaining employment. This role involves providing comprehensive employment services including job readiness training, career...

  • Real Estate Buyer'S Sales Specialist

    7 days ago

    Orlando, Florida, United States Skyward Realty, LLC Full time

    Do you love helping people find their dream home? We're looking for an experienced real estate sales buyer's agent to join our growing team. You'll hunt for leads, cultivate relationships with potential customers, and assess their wants and needs to help them find that perfect property. If you're an ambitious, motivated, and polished real estate professional...

  • Sales Specialist

    2 weeks ago

    Orlando, Florida, United States Regal Boats Full time

    Job Title: Sales SpecialistEmployment Type: Full-Time Classification: Non-ExemptReports To:  Vice President of Sales & MarketingLocation: Orlando, FloridaWhy Regal? For over five decades, Regal Boats has been a beacon of excellence in the boating industry. As a family-owned and operated company since 1969, we take immense pride in our tradition of...

  • Bilingual Loan Sales Specialist

    4 days ago

    Orlando, Florida, United States OneMain Financial Full time

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and...

  • Communications & Digital Content Specialist

    2 weeks ago

    Orlando, Florida, United States Ronald McDonald House Charities® of Central Florida Full time

    About Ronald McDonald House Charities of Central FloridaRonald McDonald House Charities of Central Florida finds, creates, and supports programs that directly improve the health and well-being of children and families. There are three Ronald McDonald Houses in Orlando– one on the campus of Orlando Health Arnold Palmer Hospital for Children and Winnie...