Technical Problem Solving Engineer

As part of our company's performance transformation, we're investing in skills and knowledge to improve our problem-solving efficiency and effectiveness. Organized into cross-functional teams consisting of manufacturing, engineering and supplier quality, the reactive technical problem solvers work together to solve product quality issues and reduce warranty claims. A commitment to quality impacts every corner of the organization and the reactive problem solvers are empowered to improve customer satisfaction.

Currently, we are seeking a Technical Problem Solving Engineer to join our Quality organization. The Technical Problem Solving Engineer will be responsible for the resolution of quality issues based on business metrics and coaching other team members to ensure implementation of structured problem solving. The Technical Problem Solving Engineer will provide cross functional problem-solving support within the United States and at international locations. The ability to teach problem solving methodologies in a classroom environment is desired.

Specifically, the Technical Problem Solving Engineer must be a creative problem solver, proactive and steadfast in the identification and resolution vehicle quality. The selected individual will have a "big picture" approach to problem solving and issue resolution -- the ability to reach from discontinuity. The Technical Problem Solving Engineer will have a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and possess outstanding teamwork, interpersonal and communication skills. The candidate must be a high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. The candidate must display a level of passion and energy to achieve success. Moreover, this person must have unquestioned integrity.

The Technical Problem Solving Engineer must be able to apply advanced problem-solving tools to resolve non-conformance issues. The selected candidate can quickly and accurately frame issue(s), identify the problem(s), and provide effective resolutions. The Technical Problem Solving Engineer will lead, direct and assertively seek solutions to root cause, as well as direct projects as the subject matter expert in reactive problem-solving methodologies. The selected candidate will serve as a coach and mentor of Kepner-Tregoe and Shainin techniques and teach new candidates problem-solving methodologies in classroom and laboratory settings. The Technical Problem Solving Engineer will also serve as a "company standard" in leading other employees in problem solving. The selected candidate will identify root cause to develop robust solutions to ensure design standards are consistently applied. The Technical Problem Solving Engineer will also plan, prioritize, set goals and manage multiple projects in a technical and business environment.

Specific responsibilities include:

Determine root cause quickly and accurately frame issue(s), identify the problem(s), and provide effective resolutions

Apply advanced problem-solving tools to resolve quality and non-conformance issues

Serve as a coach and a mentor of Kepner - Tregoe and Shainin Red X techniques

Plan, prioritize, set goals, and manage multiple Quality projects

Basic Qualifications:

Bachelor's degree or higher in Engineering, manufacturing, Quality, Math, Physics, Chemistry or Statistics

5+ years problem solving experience in manufacturing environment, preferably automotive

Project coaching experience/expertise in Shainin and KT Problem Solving Methodologies

Certified Shainin Red X Journeyman

Experience with a variety of manufacturing processes

Ability to freely cross international boarders

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

An employer match on contributions to your 401k, Roth, and Catch-Up plans

An employer contribution, even if you don't contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

Tuition reimbursement

Student loan refinancing programs

18 paid volunteer hours each year to make a difference in your community

And so much more

When you join us, you're not just building a career — you're joining a company that supports you, inside and outside of work.