Import Specialist
5 days ago
Get to Know Us
Join a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.
Our Culture
People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee's role in our success. Our focus on customer satisfaction and innovation ensures that every team member's contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.
Position Summary
The Import Specialist provides subject matter expertise in handling imports, ensuring compliance with U.S. Customs and international regulations, managing documentation, and delivering high-quality service to customers. This role supports more complex shipments, offers technical guidance to agents, and ensures operational accuracy and efficiency.
Key Responsibilities
Handle and oversee the import process for high-value or complex shipmentsClassify products under HTSUS and ensure documentation accuracyServe as a point of contact for customers requiring specialized assistanceTrain and support agents on import processes, systems, and complianceReview and approve commercial invoices, HTS classifications, and customs entriesCollaborate with Customs brokers, carriers, and regulatory bodies as neededResearch and resolve shipment delays, discrepancies, or compliance issuesMaintain expertise in regulations (EAR, CCL, ITAR, HazMat, FMC, Incoterms, etc.)Support process improvements and contribute to efficiency initiativesProvide feedback to management on operational challenges and solutions QualificationsEducation
Associate's or Bachelor's degree in Transportation, Supply Chain, or related field preferredExperience
2–4 years of import or logistics operations experienceSkills and Abilities
Strong knowledge of U.S. Customs processes, HTSUS, and documentation requirementsExperience with TMS, customs entry software, and Excel/Google SheetsStrong problem-solving, organizational, and customer service skillsPreferred certifications: CES, HazMat, IATA Dangerous GoodsWhy Join Us?
We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and maritime operations.
As a team member, you have access to the following benefits and compensation packages:
Salary Range: $22 to $31 per hour (depending on skills and experience) Hybrid work flexibility (on office, working from home, and travel to client sites, sales meetings, conferences, etc.)Comprehensive medical, dental, and vision coverageHSA, FSA, and HRA optionsCompany-paid life and disability insuranceVoluntary insurance offerings for employee and dependents401(k) with employer matchingPaid Vacation, Paid Time Off (PTO), and HolidaysEducational Assistance ProgramsRecognition and reward programsCommitment to a supportive and inclusive work environmentWe are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable.
If you require reasonable accommodations during the application or interview process, please contact us to request assistance.
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