Customer Account Representative

4 days ago


Raleigh, North Carolina, United States Reboot Staff Full time $52,000 - $58,000 per year
Company Description

About Us

At Reboot Staff, we specialize in empowering businesses by providing top-tier staffing solutions and operational support. With a focus on professionalism, innovation, and integrity, we are committed to helping companies thrive by connecting them with reliable administrative talent. We believe that excellence starts at the front desk — and we're looking for someone who shares that belief.

Job Description

Job Description:

We are currently seeking a dedicated and detail-oriented Customer Account Representative to join our team in Raleigh, NC. The ideal candidate will serve as the primary point of contact for our clients, ensuring satisfaction, managing account activity, and maintaining strong business relationships.

Responsibilities:

  • Manage and maintain client accounts, addressing inquiries and resolving issues in a timely manner

  • Serve as a liaison between clients and internal departments

  • Monitor account activity and ensure accurate records and reporting

  • Follow up with customers regarding services, contracts, or account updates

  • Assist in the preparation of proposals, agreements, and reports

  • Provide exceptional customer service and maintain positive client relationships

  • Identify potential opportunities to grow or improve accounts

  • Meet performance metrics and maintain service quality standards

Qualifications

Qualifications:

  • Bachelor's degree in Business, Communications, or related field preferred

  • 1–3 years of experience in customer service, account management, or a related role

  • Strong communication, interpersonal, and organizational skills

  • Problem-solving mindset with attention to detail

  • Ability to manage multiple tasks and prioritize effectively

  • Proficiency in Microsoft Office Suite and CRM systems

  • Team player with a customer-first attitude

Additional Information

Benefits:

  • Competitive salary range: $52,000 – $60,000 annually

  • Career growth opportunities within a supportive work environment

  • Comprehensive health, dental, and vision insurance

  • Paid time off and holidays

  • Retirement savings plan

  • Ongoing professional training and development



  • Raleigh, North Carolina, United States Ferguson Full time

    Job Posting:Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities...


  • Raleigh, North Carolina, United States insightsoftware Full time $90,000 - $120,000 per year

    Company Description insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely...


  • Raleigh, North Carolina, United States Xtreme Auto Collision Full time

    OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle various tasks in a...


  • Raleigh, North Carolina, United States Cosmos Surfaces Full time

    Job OverviewWe are seeking a dedicated and enthusiastic Customer Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer support and ensuring a positive experience. The ideal candidate will possess strong communication skills and be adept at handling inquiries through various...


  • Raleigh, North Carolina, United States Advis Agency Full time $40,000 - $60,000 per year

    We are currently seeking a candidate to fill our Entry Level customer service role. We are fortunate and excited to say that we are expanding to the Midwest region, our client demand has increased, and we are increasing our workforce.Our CSR will provide product/service information to any and all consumers and clients. This right candidate is passionate,...


  • Raleigh, North Carolina, United States American Income Life Insurance Company Full time $40,000 - $70,000 per year

    For over 65 years, our organization has focused on helping families understand and protect their benefits. As demand grows across our service areas, we're bringing on new Benefits Representatives who are dependable, driven, and confident communicating with people from all backgrounds.About the PositionYou'll be the main point of contact for members who reach...


  • Raleigh, North Carolina, United States City of Raleigh Municipal Government Full time

    We're looking for a compassionate, experienced, and organized leader to supervise daily operations in our paratransit call center. In this role, you'll lead a team of customer service representatives who support older adults and individuals with disabilities by helping them schedule and manage their essential transportation needs. You'll provide hands-on...


  • Raleigh, North Carolina, United States Avis Budget Group Full time $36,000 - $42,000 per year

    $10.50/hourMonthly Commission OpportunityShift Premium may ApplyImmediately hiring If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.What You'll Do:This is an outdoor combination role, where you will assist...


  • Raleigh, North Carolina, United States LP Consulting Full time

    About UsWe're an energetic, people-focused company looking for new team members who want to grow fast, learn valuable skills, and make an impact. If you're looking to start your career, build confidence, and work with a fun, supportive group — this is the place for youPosition OverviewAs a Entry Level Customer Service Representative, you'll be the friendly...


  • Raleigh, North Carolina, United States TaylorMade Golf Company Full time $80,000 - $120,000 per year

    The Experiential Representative is responsible for overseeing the training and developmental strategies, along with executing consumer experiences (50+ fitting events) within designated markets. This person will provide guidance and training to all Fitters (temporary labor) in assigned their region. In addition, this individual is responsible for providing...