To-go Specialist

TO-GO SPECIALIST - FOUNDING FARMERS ALEXANDRIA

• NOW HIRING: Full time and part time
• $16/hr + tips

Founding Farmers is currently looking for To-Go Specialists. Successful candidates will be responsible for packing guest orders, ensuring guest order quality prior to delivery or pick up, loading guest vehicles and providing exceptional customer service to our client base. The ideal candidate for this role should have previous experience as a Restaurant Food Expeditor, a professional responsible for ensuring efficient order flow between waitstaff and kitchen, prioritizing orders, and assisting in final dish preparation.

BENEFITS + PERKS:

• Competitive pay
• Health insurance plans available for as low as $130 per month after 90 days of employment
• Dental and vision plans
• Paid time off
• Discounted shift meal and generous dining discount
• Paid pregnancy and parental leave
• Voluntary benefits: short-term disability and accident insurance
• Free access to company massage therapist
• Discounted gym & yoga membership
• Free mental health therapy through our partner ComPsych, where employees and their immediate family members receive confidential sessions available virtually or in-person
• Training and career growth opportunities
• Free Employee Assistance Program with resources for legal, financial, and life needs

WHAT OUR TO-GO SPECIALIST DOES:

• Work with the Culinary and Management team to fulfill and pack orders to prepare for delivery and pickup
• Uses top to bottom menu knowledge to validate each order for accuracy and place extra items or utensils in the package
• Use technology to communicate with guests when they pick up curbside orders
• Ensure delivery orders are accurate and complete before they leave the building
• Provide exceptional hospitality to guests, teammates, 3rd party delivery workers
• Proactively communicate with management regarding customer order satisfaction
• Adhere to Food Delivery Safety protocol
• Assist with greeting guests in a friendly and engaging manner
• Respond to guest requests with exceptional hospitality
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
• Set up dining areas to prepare for large parties and brunch buffet
• Perform cleaning duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
• Are punctual and able to observe regular and consistent attendance
• Contribute to a positive team environment
• Other important tasks, as assigned, that keep all our guest operations humming

WHAT YOU NEED TO BE A TO-GO SPECIALIST:

• Full-service restaurant experience a MUST
• Former experience as a Food Expeditor and/or Kitchen (BOH) Operations a PLUS
• Must be 18 years old due to service of alcohol
• Must be proficient in English
• Understanding of health and safety rules in a restaurant
• Dexterity in using kitchen equipment or utensils and carry heavy trays
• Well-organized and ability to lead and direct people
• Ability to create a hospitable environment for both guests and staff
• Desire to work with innovative food service applications (apps)
• Excellent communication and interpersonal skills
• Dedicated to learning our menu and operations
• Ability to stand for extended periods of time and lift up to 50 pounds, as needed
• Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms

Farmers Restaurant Group was voted as one of the Best Places to Work across the Greater Washington, D.C. area. As a member of our team, you will be working in a lively, fast-paced work environment within a growing farmer-owned restaurant company that cares about great food and drink, thoughtful sourcing, preserving our lands and waterways for future generations, and creating a culture of never-ending learning and reinvention for our employees. No matter where you work in our company, you are on a career path with challenges and opportunities for continued professional development and growth, and we are committed to your health and overall well-being.